Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ha Yates

Naples,FL

Summary

Online English teacher specializing in lesson planning and ESL strategies. Proven track record of enhancing student engagement and language proficiency in virtual settings. Committed to creating supportive learning environments that boost student confidence.

Overview

8
8
years of professional experience

Work History

Online English Teacher

Self-employed
06.2018 - Current
  • Developed tailored lesson plans that aligned with student needs and proficiency levels.
  • Enhanced students' speaking, writing, and comprehension skills through constructive feedback.
  • Fostered a supportive online learning environment to boost student participation and confidence.
  • Utilized audio and visual technology, including video conferencing tools, for effective online instruction.

Baker

Wild Daisy Bakery
Naples, FL
06.2025 - Current
  • Prepared diverse baked goods to fulfill customer pre-orders and ensure satisfaction.
  • Managed inventory of ingredients, ensuring freshness and availability.
  • Engaged with customers to provide product recommendations and build relationships.
  • Assisted customers with order requests and addressed inquiries to enhance overall satisfaction.
  • Packaged finished products for pickup or delivery.

Registration Specialist

AdventHealth Waterman
Tavares, Florida
11.2020 - 06.2021
  • Facilitated patient registration and verification processes, enhancing patient flow at AdventHealth Waterman.
  • Coordinated with medical staff to streamline patient check-in procedures, improving overall efficiency.
  • Communicated effectively with patients regarding insurance and payment options.
  • Assisted patients in accurately completing necessary forms and documentation, ensuring compliance with regulatory standards.

Vietnamese Interpreter

LanguageLine Solutions
Monterey, California
03.2020 - 10.2020
  • Interpreted conversations across various industries, including healthcare, legal, and customer service.
  • Facilitated real-time communication between Vietnamese and English speakers via phone and video, enhancing client interactions and service delivery.
  • Maintained confidentiality and professionalism in all client interactions.

Education

Master of Education - Elementary Education

Florida Gulf Coast University
Fort Myers, FL
05-2027

Bachelor in Law - International Business Law

National Economics University
Hanoi, Vietnam
11-2017

Skills

  • Lesson planning
  • Pronunciation coaching
  • Reading strategies
  • ESL
  • Virtual classroom experience
  • Student engagement

Languages

English
Full Professional
Vietnamese
Native/ Bilingual

Timeline

Baker

Wild Daisy Bakery
06.2025 - Current

Registration Specialist

AdventHealth Waterman
11.2020 - 06.2021

Vietnamese Interpreter

LanguageLine Solutions
03.2020 - 10.2020

Online English Teacher

Self-employed
06.2018 - Current

Master of Education - Elementary Education

Florida Gulf Coast University

Bachelor in Law - International Business Law

National Economics University
Ha Yates