HAAJAR SAADOUNE

• Ensured compliance with safety regulations and company policies.
• Established processes for monitoring customer satisfaction levels.

• Assisted in the organization of events such as conferences, seminars, and workshops.
• Assisted in creating promotional materials such as brochures, flyers, catalogs.

• Built and strengthened positive relationships with students, parents and teaching staff.
• Established and enforced rules for behavior and procedures to maintain order among students.

• Ensured compliance with safety regulations and company policies.
• Communicated regularly with customers to gain insights into their needs.

• Prepared interesting and innovative visual displays to grab customer interest and promote sales.
• Convince the customers for the tjmaxx reward credit card and sold it to them .

• Greeted customers, answered questions and recommended specials to increase profits.
• Satisfied customers by topping off drinks and offering condiments, napkins and other items.
• Promoted desserts, appetizers and specialty drinks to optimize sales.

• Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
• Served and scooped ice cream, following sizing specifications.
• Cleaned counters, tables and fountain equipment, following quality checkpoints.
• Cleaned and organized utensil area, napkins station and restroom facilities.

• FILL THE APPLICATIONS AND TAXES FORM .
• Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
• Directed and led employees, supervising activities to drive productivity and efficiency.

• Boosted confidence of employees by providing skilled training to improve knowledge and productivity.
• Wrote, optimized and monitored training processes.
• Participated in professional organizations and pursued educational opportunities to upgrade job knowledge and training skills.

Organize the merchandises in a perfect way as required from the Michael's stores policy .

• Kept sales floor and stockroom neat and clean.
• Transported received inventory to storage location and organized according to warehouse plan.
• Stocked shelves and carried merchandise out to floor so customers could select needed items.
• Unloaded, checked, counted and sorted incoming product to verify receipt of items.

Taught students how to prepare for the exams and how to solve math's problems with confidence.

• Coached students through challenging material with positive reinforcement and encouragement.
• Worked with students online and in-person to complete classwork.
• Supported students by identifying and addressing specific concerns.
• Engaged students and made lessons entertaining to hold interest and encourage learning.

• Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
• Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
• Communicated information to customers about product quality, value and style.

• Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
• Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
• Educated customers on special pricing opportunities and company offerings.
• Documented customer correspondence in CRM to track requests, problems and solutions.

• Greeted customers and responded to informational requests.
• Processed credit card, EBT and gift certificate payments in electronic computer systems.
• Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
• Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.

• Tutoring maths in French for advanced students course materials .
• Develop unique handouts, study guides , assessments to assess and improve student's knowledge .
• Supported students by identifying and addressing specific concerns.
• Coached students through challenging material with positive reinforcement and encouragement.
• Worked with students online and in-person to complete classwork.

• Engaged positively with each customer, providing professional and polite support for sales and service needs.
• Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
• Managed cash register operations using POS system and processed sales and returns.