Habib Bennour
Miami,FL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level store manager position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Gallery Assistant
Romero Britto Gallary
Miami Beach, FL
11.2024 - Current
- Assisted in daily gallery operations, ensuring smooth visitor experiences and maintaining art displays.
- Coordinated with artists for event setup and installation of new exhibitions.
- Managed inventory of artwork and supplies, tracking availability and assisting with orders.
- Provided exceptional customer service, addressing inquiries and enhancing client engagement.
- Developed promotional materials to support gallery events, increasing awareness and attendance.
- Addressed visitor service issues and resolved each situation to enable optimum outcome for visitor and gallery.
- Informed visitors of exhibit features and highlights to promote enriching gallery experiences.
- Assisted in planning, implementation and oversight of 5 restoration projects.
Store Manager of Operations
Zara
Mall Of Sousse
12.2023 - 10.2024
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff to enhance customer service and operational efficiency.
- Managed inventory levels, optimizing stock replenishment processes to reduce overstock and stockouts.
- Developed sales strategies that increased store performance through targeted promotions and visual merchandising.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Optimized staff scheduling to accommodate peak business periods without compromising quality of service or employee satisfaction.
- Reduced employee turnover through effective recruitment, training, and performance evaluation initiatives.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Increased sales by 60% with special displays and promotions.
Retail Section Manager
Zara mall of sousse
Sousse
07.2023 - 12.2023
- Exceeded Sales goals and accomplished business objectives by inspiring staff and promoting Zara products.
- Met and exceeded upsell goals by highlighting Zara merchandise with strategic promotional approaches.
- Excellent customer services offering hands on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Led daily operations to ensure high customer satisfaction and efficient service delivery.
- Managed team performance, providing coaching and mentorship to enhance productivity and skill development.
- Analyzed sales data to identify trends, informing strategic decisions for product placement and promotions.
- Developed training programs for staff, improving service standards and operational efficiency.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Improved user service quality to promote customer loyalty and enhance operations efficiency.
- Increased staff retention rates through competitive compensation packages combined with opportunities for professional growth.
- Recruited, hired and trained 24 associates to develop into productive team members with excellent product knowledge.
Retail Manager
Lefties mall of sousse
Sousse
10.2019 - 06.2022
- Experienced and self motivated retail manager bringing forth valuable industry experience and passion for management.
- Results oriented with a proven track record of working collaboratively with team members to achieve goals.
- Can adapt effectively managing all operations.
- Assign duties to store sales staff.
- Develop and maintain retail store budget.
Sailor
Marie marchande of Ports
Sousse
08.2017 - 02.2019
- Operated navigation systems to ensure safe vessel transit and compliance with maritime regulations.
- Conducted routine maintenance on deck equipment, enhancing operational reliability and safety standards.
- Coordinated loading and unloading of cargo, optimizing efficiency and minimizing turnaround time.
- Monitored weather conditions, adapting routes as necessary to ensure timely arrivals and departures.
- Trained junior sailors in safety protocols and ship operations, fostering a culture of teamwork and accountability.
- Implemented process improvements for cargo handling procedures, reducing delays in shipping schedules.
- Led emergency response drills, ensuring crew preparedness for various maritime incidents and challenges.
Sailor
Navigation company CTN
Tunis
05.2017 - 07.2017
- Collaborated with port authorities on logistics planning, streamlining communication for efficient operations.
- Developed valuable skills in seamanship, navigation, firefighting, damage control, security measures, and first aid through rigorous training programs aboard the vessel.
- Assisted in docking procedures, effectively handling mooring lines and securing the vessel to the pier.
- Contributed to successful missions by performing essential tasks such as standing watch, steering, and operating deck machinery.
- Ensured efficient communication between crew members, fostering teamwork and collaboration on board.
Electrician
Marine marchande of Ports
Sousse
02.2015 - 03.2015
- Diagnosed electrical malfunctions using advanced troubleshooting techniques and tools.
- Led a team of technicians in executing complex electrical projects efficiently and safely.
- Developed training programs for junior electricians on safety protocols and best practices.
Intern of Hotellerie
Hotel El Mouradi palace
Sousse
05.2014 - 06.2014
Intern
Amen system company
Sousse
10.2013 - 11.2013
Education
High School Diploma -
Mediterranean Institute For Maritime Professions Training
Tunisia01.2018
Technician degree - Marine marchande
Institute Mediterraneen Formation of Maritaime Jobs
Tunisia10.2015
Technical degree - electricity maritime
Center Sectorial of Electronic
Sousse2014
High school degree - undefined
Salem ben hmida
Skills
- Ability to Multitask
- Effective Time Management
- Ability to Work in a Team
- Computer Skills
- Leadership
- Communication Skills
- Customer Service
- Organizational growth
- Artistic sensibility
- Time management
- Active listening
- Sales negotiation
- Event planning
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Arabic
English
French
Interests
Music, photography, swimming
Timeline
Gallery Assistant
Romero Britto Gallary
11.2024 - Current
Store Manager of Operations
Zara
12.2023 - 10.2024
Retail Section Manager
Zara mall of sousse
07.2023 - 12.2023
Retail Manager
Lefties mall of sousse
10.2019 - 06.2022
Sailor
Marie marchande of Ports
08.2017 - 02.2019
Sailor
Navigation company CTN
05.2017 - 07.2017
Electrician
Marine marchande of Ports
02.2015 - 03.2015
Intern of Hotellerie
Hotel El Mouradi palace
05.2014 - 06.2014
Intern
Amen system company
10.2013 - 11.2013
High school degree - undefined
Salem ben hmida
High School Diploma -
Mediterranean Institute For Maritime Professions Training
Technician degree - Marine marchande
Institute Mediterraneen Formation of Maritaime Jobs
Technical degree - electricity maritime
Center Sectorial of Electronic