Habib Jahshan
Lawndale,CA
Summary
Highly-motivated student and employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Solutions Advisor
ADT
Torrance, CA
02.2024 - Current
- Assisted customers with product selection, installation, and troubleshooting.
- Resolved customer inquiries in a timely manner using excellent communication skills.
- Provided technical assistance to customers regarding software and hardware issues.
- Maintained an up-to-date knowledge of all current products and services available.
- Identified opportunities for sales growth through targeted promotions or discounts.
Server
BJ's Brewhouse
Torrance
02.2023 - 06.2024
- Provided exemplary customer service in a digitalized ordering environment
- Handled secure payment transactions using point-of-sale systems
- Worked collaboratively with the tech team to ensure seamless integration of the digital menu and ordering system.
Security Guard
The Kettle
Manhattan Beach, CA
02.2018 - 02.2022
- Enforced safety regulations for patrons by monitoring behavior, alcohol consumption, and dress code compliance.
- Assisted in resolving disputes between guests and staff in a professional manner.
- Monitored crowd control during peak hours to prevent overcrowding and maintain orderliness.
- Developed strong relationships with customers through consistent interactions while providing excellent customer service.
Associate
In-N-Out Burger
Redondo Beach, CA
08.2015 - 12.2017
- Greeted customers, answered questions and provided general information regarding menu items.
- Balanced cash drawers at the beginning and end of shifts.
- Handled customer complaints in a professional manner to ensure satisfaction.
- Verified accuracy of orders prior to checkout to ensure correct pricing was applied.
Education
Associate of Science - Computer Information Systems
El Camino College, Torrance
Torrance12.2023
Skills
- Certificate of Achievement Cybersecurity Studies - El Camino College Fall 2023
- CompTIA A Certified
- Texas A&M Digital Forensics Basics Course - AWR139
- DOD Cyber Awareness Challenge 2023
- Capable in Python Automation, HTML, CSS
- Proficient in Linux, Bash, and Powershell
- Comfortable using Applications such as Burp Suite, Autopsy, Wireshark and TeamViewer
- Trilingual: English, Spanish, and Arabic
- POST Certified PC-832
Timeline
Solutions Advisor
ADT
02.2024 - Current
Server
BJ's Brewhouse
02.2023 - 06.2024
Security Guard
The Kettle
02.2018 - 02.2022
Associate
In-N-Out Burger
08.2015 - 12.2017
Associate of Science - Computer Information Systems
El Camino College, Torrance
Similar Profiles
Ambria HartmanAmbria Hartman
Customer Service Representative at ADTCustomer Service Representative at ADT
Gerardo RamirezGerardo Ramirez
Tech Engineer at ADTTech Engineer at ADT
Jesus CovarrubiasJesus Covarrubias
Solution Advisor at ADTSolution Advisor at ADT
Abreanna CungiousAbreanna Cungious
Customer Sales Representative at ADTCustomer Sales Representative at ADT
Joseph CopelandJoseph Copeland
Quality Control Inspector at Schultz MechanicalQuality Control Inspector at Schultz Mechanical