Habib Madidi
Las Vegas
Summary
Proven security and customer service expert with a history at ARIA Resort & Casino Las Vegas, adept in surveillance and relationship management. Excelling in emergency response and risk assessment, I significantly enhanced safety and guest satisfaction. Skilled in CPR/First Aid and conflict de-escalation, my approach has consistently fostered a secure, welcoming environment.
Overview
8
8
years of professional experience
Work History
Security Officer
ARIA Resort & Casino Las Vegas
10.2020 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Package Handler
ARIA Resort & Casino Las Vegas
04.2017 - 03.2020
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Proved successful working within tight deadlines and a fast-paced environment.
- Assembled, sealed, and loaded packages into correct trucks.
Education
Associate of Arts - Criminal Justice
College of Southern Nevada
Las Vegas, NV03-2020
Skills
- General security
- Superior customer service
- Surveillance
- Patrol operations
- Relationship building and management
- Conflict de-escalation
- CPR and First Aid
- Defensive Tactics
- Handcuffing
Accomplishments
- Successfully completed two-week security training program.
- Helped company recover $30,000 by identifying and reporting internal theft.
Timeline
Security Officer
ARIA Resort & Casino Las Vegas
10.2020 - Current
Package Handler
ARIA Resort & Casino Las Vegas
04.2017 - 03.2020
Associate of Arts - Criminal Justice
College of Southern Nevada
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