Hardworking and reliable individual with strong ability in communication, scheduling and documentation management. Highly organized, proactive and punctual with team-oriented mentality.
Overview
10
10
years of professional experience
Work History
Teacher's Aide
Grossmont Union School District
San Diego, CA
07.2023 - Current
Assisted instructional staff with implementing lessons and activities for full classes and small groups.
Supervised children and participated with children in activities.
Established positive relationships with students, parents, fellow teachers and school administrators.
Worked one-on-one with special needs students to help navigate through school challenges.
Grocery Associate
Gelson's
San Diego, CA
07.2022 - 11.2023
Stocked product and maintained product displays according to merchandising standards, vendor contract terms and planograms.
Processed customer orders and payments with POS system or cash register.
Contributed to front-end team success, assisting manager and co-workers with diverse daily tasks.
Checked delivered merchandise and order information to verify shipment accuracy.
Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
Claims Adjuster
GEICO, Government Employees Insurance
San Diego, CA
12.2022 - 05.2023
Negotiated and settled claims according to information presented through reports, research and data verification.
Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
Identified and obtained evidence to ascertain claim value.
Completed required investigations on referred files within established timeframes.
Delivery Courier
Amazon
San Diego, CA
11.2021 - 07.2022
Communicated effectively with dispatch regarding delivery progress and route detours.
Inspected and monitored delivery vehicle and performed basic maintenance.
Coordinated parcel delivery using strong time management skills.
Documented pickups and deliveries and submitted reports after shift.
Developed delivery route understanding to avoid high traffic and construction areas.
Checked shipping papers to determine nature of load and presence of hazardous materials.
Identified and obtained evidence to ascertain claim val
Negotiated and settled claims according to information presented through reports, research and data verification.
Administrative Assistant
Pacific Greens
San Diego, CA
09.2019 - 07.2022
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Inventoried and ordered supplies for office.
Responded effectively to sensitive inquiries or complaints.
Maintained accurate department and customer records.
Admissions Counselor
Bridgepoint Education
San Diego, CA
02.2015 - 09.2019
Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
Processed financial documents, contracts, expense reports and invoices.
Organized training, client meetings, team meetings and events.
Received incoming calls from potential students and provided detailed information about institution.
Documented, maintained and tracked prospective student applications.
Recruited and found potential students for academic programs.
Improved relationships with multiple university departments to assure student success.
Personal Assistant
Rosecroft Historic Estate
Point Loma, CA
08.2014 - 01.2015
Organized personal and professional calendars with reminders for upcoming meetings and events.
Handled incoming and outgoing mail, email and faxes.
Screened telephone calls and inquiries and directed as appropriate.
Managed household inventory and maintenance schedules.
Inventoried and ordered supplies for office.
Prepared and prioritized calendars and correspondence.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Psychological Research Assistant/Case Manager 1 at Aurora Behavioral Healthcare San DiegoPsychological Research Assistant/Case Manager 1 at Aurora Behavioral Healthcare San Diego