HABIB UMARU

enabling doctors to execute

• Worked with cross-functional teams to achieve goals.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.

• Assisted teammates with sales-processing tasks to meet daily sales goals.

• Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.

• Delegated daily tasks to team members to optimize group productivity.
• Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
• Monitored team progress and enforced deadlines.
• Integrated process improvements to increase overall workflow.
• Documented production levels, materials used and special incidents to keep management informed of daily activities.
• Developed and monitored weekly staff schedules.
• Developed and implemented policies, procedures and process improvement initiatives to improve retention rates and increase customer satisfaction.
• Kept work flowing smoothly in and out of department by working closely with shipping, warehouse and other personnel to coordinate movements.
• Followed staffing strategies to achieve production goals.
• Quality checked components to determine conformance to specifications.

• Vacuumed floors and dusted furniture to maintain organized, professional appearance.
• Interacted pleasantly with clients and guests when performing daily duties.
• Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
• Employed deep-cleaning techniques for areas in need of additional sanitation.
• Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
• Laundered sheets and removed stains to restore linens to pristine condition.
• Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
• Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
• Requested maintenance orders to fix non-working equipment and address room damage.