Summary
Overview
Work History
Education
Skills
Websites
Certification
Additional Information
References
Timeline
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Habib Yousif

Dallas,TX

Summary

Versatile Technical Director versed in assessing challenges, resolving problems and implementing plans to mitigate risk and technical obstacles. Bringing 10 years of experience and expertise in Aviation industry.

-Dynamic Airlines Manager who leads diverse teams to achieve company goals.


-Ambitious experienced with managing complex projects and driving productivity improvement.


-Efficient Station Manager versed in task delegation and workflow coordination, promoting efficient and high-quality operations. Diplomatic and engaging with skill in handling challenging requests with friendly and knowledgeable support.


- Expert Technical Manager accomplished in coordinating department activities and supporting fast-paced production work.


-Consistently maintains schedule targets and completes error-free work. Easy to get along with and always ready with ideas to improve production with better strategies or equipment recommendations.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Station Manager

Turkish Airlines
09.2021 - Current
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Airport Duty Manager

Turkish Airlines
07.2016 - 09.2021
  • Oversaw Aircraft operations with team of 40 personnel.
  • Conducted continuous reviews of accounts, procedures and personnel to optimize processes and improve performance.
  • Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.
  • Negotiated manufacturing service agreements and quality standards.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.

Business Manager

Aviation Port Services LLC
12.2014 - 07.2016
  • Reduced or eliminated different types of financial discrepancies by improving documentation and reporting accuracy for budget and operational controls.
  • Researched and corrected regular, advanced and long-standing customer concerns to promote company loyalty.
  • Devised and published metrics to measure organization's success in delivering world class customer service.
  • Assessed call center trends to identify improvement opportunities and devise forward-thinking approaches to better align processes with intended results.
  • Built partnerships with diverse internal teams and sales, finance and operations departments to streamline processes.
  • Followed through with client requests to resolve problems.

Arabic Consultant

R’Link International
11.2011 - 08.2013
  • Took detailed notes and kept records of program and performance progress, education initiatives and leadership.
  • Leveraged business tool expertise to develop and deploy customer interfaces.
  • Provided updates to all stakeholders on key milestones for projects.
  • Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues.
  • Conferred with existing and potential customers to assess requirements and propose optimal solutions.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.

Education

Doctor Of Dental Medicine - Dentistry

VMUF
Philippines
04.2011

Pre-Dentistry - Russian Language

Samara State Medical University
Russia
02.2005

Skills

  • Service Management
  • Service Coordination
  • Scheduling
  • Service Quality
  • Budgeting
  • Staff Management
  • Employee Training
  • Process Improvement
  • Financial Reporting
  • Quality Management
  • Key Performance Indicators (KPIs)
  • Operational Oversight

Certification

Certificate of Merit / Various aviation trainings

Additional Information

  • Arabic - Fluent
  • English - Fluent
  • Russian - Fluent
  • Tagalog - Fluent

References

Available upon request

Timeline

Station Manager

Turkish Airlines
09.2021 - Current

Airport Duty Manager

Turkish Airlines
07.2016 - 09.2021

Business Manager

Aviation Port Services LLC
12.2014 - 07.2016

Arabic Consultant

R’Link International
11.2011 - 08.2013

Doctor Of Dental Medicine - Dentistry

VMUF

Pre-Dentistry - Russian Language

Samara State Medical University
Habib Yousif