Habiba Omi
Hamtramck
Summary
Proven track record at Optimal Wellness Chiropractic with a unique blend of hands-on patient care and administrative expertise. Background as a Physical Therapy Tech includes assisting with therapeutic modalities such as e-stim, ultrasound, and blood pressure monitoring. Combining technical skills, multilingual communication, and exceptional customer service to enhance patient experiences, support clinical procedures, and ensure smooth office operations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Optimal Wellness Chiropractic
10.2023 - Current
- Welcoming patients and ensuring smooth check-ins and check-outs
- Managing appointment schedules and patient records efficiently
- Handling billing inquiries and insurance verifications
- Coordinating communication between patients and practitioners
- Handled cash transactions accurately, balancing the register at the end of each shift.
Physical Therapy Technician/Receptionist
DM Care Physical Therapy
09.2023 - 08.2024
- Scheduled appointments and maintained accurate patient records
- Assisted therapists with patient care, including electrical stimulation and ultrasound treatments
- Provided administrative support such as insurance verifications and phone communication with patients
- Instructed patients on how to use assistive devices such as walkers or crutches safely.
- Monitored and recorded patient progress during rehabilitation sessions.
- Kept accurate documentation of patient's care plans, treatments, and outcomes.
- Checked vital signs such as blood pressure, pulse rate before beginning a session.
- Set up equipment for physical therapy treatments as instructed by the therapist.
Education
Associate of Applied Science -
Oakland Community College
Southfield, MI12-2025
Skills
- Multilingual Proficiency: Fluent in English, Bangla, and Hindi
- Strong Communication: Demonstrated ability to listen actively and follow instructions meticulously
- Organizational Expertise: Proven track record of time management and maintaining order in busy environments
- Technical Skills: Experience with electrical stimulation and physical therapy ultrasound equipment
- Customer Service: Enthusiastic, self-motivated, and adept at providing exceptional patient and customer care
Certification
- Certified Nursing Assistant (CNA) – Healing Healthcare Training Institute
- CPR - American Red Cross
Languages
Hindi
Native or Bilingual
English
Native or Bilingual
Urdu
Professional Working
Timeline
Front Desk Receptionist
Optimal Wellness Chiropractic
10.2023 - Current
Physical Therapy Technician/Receptionist
DM Care Physical Therapy
09.2023 - 08.2024
Associate of Applied Science -
Oakland Community College
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