Proven performer at Rashida's Fashion Boutique, adept in customer service and security practices, I enhanced store efficiency and customer satisfaction. Leveraging strong communication and team collaboration, I consistently surpassed sales benchmarks. Skilled in loss prevention and workplace cleanliness, my contributions led to a safer, more engaging shopping environment.
Overview
3
3
years of professional experience
Work History
Store Assistant
Rashida's Fashion Boutique
02.2021 - Current
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
Greeted customers, helped locate merchandise, and suggested suitable options.
Resolved customer complaints professionally, turning negative experiences into positive outcomes.
Enhanced store appearance by creating visually appealing displays, ensuring cleanliness, and organizing products for easy accessibility.
Improved customer satisfaction by providing exceptional service and addressing concerns promptly.
Operated POS system to process payments and provide receipts.
Provided training to new hires on store procedures, product knowledge, and customer service best practices.
Exceeded individual performance goals by consistently meeting or surpassing established sales and customer service benchmarks.
Wrapped, boxed and weighed bakery department products.
Maintained detailed records of daily activities, incidents, and other relevant information for accurate reporting and analysis.
Responded quickly to alarms or calls for assistance, assessing situations accurately and taking appropriate action as needed to ensure public safety.
Streamlined communication between security team members, resulting in improved coordination during critical incidents.
Participated in ongoing professional development opportunities to stay current with industry trends and best practices in security management.
Ensured compliance with local regulations governing private security operations through meticulous record-keeping and regular audits.
Patrolled assigned areas regularly to detect and deter any suspicious activity or unauthorized personnel on the premises.
Monitored CCTV cameras and alarm systems for security breaches.
Responded quickly to emergency situations to assess and deflect issues.
Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
Reduced cargo damage by securely fastening and organizing items in accordance with shipment requirements.
Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
Ensured timely deliveries by consistently meeting deadlines for loading and unloading tasks.
Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
Expedited order fulfillment by accurately picking products from storage shelves according to pick lists provided.
Assisted in receiving, stocking and distribution of merchandise.
Unpacked and repacked items in different quantities and configurations for shipment.