Hadas Dutch
Atlanta
Summary
Dynamic professional with a proven track record at Superpharm Israel, excelling in customer service and conflict resolution. Demonstrated reliability and integrity while managing teams and enhancing operational efficiency. Skilled in cash register operation, consistently ensuring accuracy in transactions and fostering customer loyalty through exceptional service.
Overview
14
14
years of professional experience
Work History
Cashier/waitress
Traveler's Cart
09.2024 - 01.2026
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Temp Warehouse Worker
Lowes Warehouse
10.2024 - 11.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Production Worker
Vishay Israel
08.2023 - 12.2023
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
Manager
Superpharm Israel
11.2019 - 05.2023
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
Sales Associate
"To Go" Israel
01.2017 - 11.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Head of Operations
Isreali Army
12.2015 - 08.2016
- Collaborated with executive leadership on strategic planning initiatives to drive business growth.
- Implemented data-driven decision-making processes, leveraging analytics to optimize operations.
- Streamlined operational processes by identifying inefficiencies and implementing best practices.
- Improved overall productivity with the introduction of innovative process improvement initiatives.
- Increased customer satisfaction by actively addressing concerns and ensuring timely resolutions.
Cook
Isreali Army
02.2012 - 02.2014
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Education
GED - Technically
Ahkvah
Israel 06.2011
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Cash register operation
- Order taking
- Cash register systems
- Conflict resolution
Languages
Hebrew
Native or Bilingual
English
Native or Bilingual
Timeline
Temp Warehouse Worker
Lowes Warehouse
10.2024 - 11.2024
Cashier/waitress
Traveler's Cart
09.2024 - 01.2026
Production Worker
Vishay Israel
08.2023 - 12.2023
Manager
Superpharm Israel
11.2019 - 05.2023
Sales Associate
"To Go" Israel
01.2017 - 11.2019
Head of Operations
Isreali Army
12.2015 - 08.2016
Cook
Isreali Army
02.2012 - 02.2014
GED - Technically
Ahkvah
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