Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hadasa Saiz

Lake Jackson,TX

Summary

Driven professional with a proven track record at Don Davis Dealership, adept in CRM software and relationship building. Excelled in leveraging effective communication and problem-solving abilities to exceed sales goals and enhance customer service. Demonstrated adaptability and a professional demeanor, achieving significant improvements in customer satisfaction and business relationships. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

25
25
years of professional experience

Work History

BDC Representative

Don Davis Dealership
01.2016 - Current
  • Identified and solved problems with minimal guidance to minimize disruptions to business.
  • Used sales and order management systems and technologies to facilitate exceptional customer service.
  • Identified and executed appropriate strategies for business success.
  • Developed strong business relationships to provide service and value beyond customer expectations.
  • Set and achieved company defined sales goals.
  • Informed customers of promotions to increase sales productivity and volume.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Developed, maintained and utilized diverse client base.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Recorded accurate and efficient records in customer database.
  • Presented professional image consistent with company's brand values.

Assistant Property Manager

The Landing Aparatments (Newport Management)
10.1999 - 01.2014
  • Escalated major issues to property manager for immediate remediation.
  • Kept accurate records of all resident and tenant correspondence.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Showed apartments to potential tenants and answered questions regarding community.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
  • Processed security deposit refunds.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
  • Communicated effectively with owners, residents, and on-site associates.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Completed annual rent calculations using housing database software.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Collected and maintained careful records of rental payments and payment dates.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Kept properties in compliance with local, state, and federal regulations.
  • Maximized rental income while minimizing expenses through effective planning and control.

Registration Representative

Brazosport Regional Health System
10.2010 - 11.2012
  • Provided thorough information about admissions policies, financial requirements, and check-in procedures.
  • Determined appropriate appointment type and scheduled each in system.
  • Organized, checked and submitted all related paperwork.
  • Collected demographic and insurance information from patients.
  • Explained form wording to patients to help each understand information required.
  • Entered patient information into payment system accurately for billing purposes.
  • Completed registration paperwork, verifying accurate patient information.
  • Answered patient questions and inquiries regarding registration process and documentation.
  • Coordinated with staff to process Lab paperwork and direct to appropriate departments.
  • Assisted in processing patient payments via cash, checks and credit cards.
  • Safeguarded patient privacy with strict adherence to data security protocols related to electronic health records.
  • Updated patient contact information to support accurate electronic medical records.
  • Confirmed patient demographics and updated practice management software for accuracy.

Education

High School Diploma -

Brazoswood High School
Clute, TX
05.1989

Skills

  • Goal-Oriented
  • Performance Tracking
  • Appointment Setting
  • CRM Software
  • Multitasking
  • Relationship Building
  • Attention to Detail
  • Adaptability
  • Effective Communication
  • Adaptability and Flexibility
  • Problem-Solving
  • Time management abilities
  • Professional Demeanor
  • Problem-solving aptitude
  • Reliability
  • Teamwork and Collaboration
  • Self Motivation
  • Organizational Skills
  • Problem-solving abilities
  • Excellent Communication

Languages

Spanish
Native or Bilingual

Timeline

BDC Representative

Don Davis Dealership
01.2016 - Current

Registration Representative

Brazosport Regional Health System
10.2010 - 11.2012

Assistant Property Manager

The Landing Aparatments (Newport Management)
10.1999 - 01.2014

High School Diploma -

Brazoswood High School

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Hadasa Saiz