Hadassa Johnson
Chicago
Summary
Professional leader with experience in crew supervision and operations management. Known for fostering team collaboration and consistently achieving operational goals. Adaptable and reliable, excels at communication and conflict resolution.
Overview
8
8
years of professional experience
Work History
Dish crew (Supervisor)
Moody Bible Institute
09.2022 - Current
- Served as a liaison between crew members and upper management, facilitating effective communication channels throughout the organization.
- Utilized strong interpersonal skills to resolve conflicts among team members, creating a productive working environment conducive to high-performance levels.
- Promoted a safe work environment by enforcing strict adherence to company policies and safety regulations.
- Reduced employee turnover by fostering a supportive and inclusive team culture, providing regular feedback, and addressing concerns promptly.
- Enhanced crew productivity by implementing efficient scheduling and task delegation strategies.
Tutor (Children)
Puitok Center
08.2022 - Current
- Volunteer once a week to help with the afterschool program for children of Chinese immigrants
- This largely involves homework help, and helping to explain assignments in Chinese or simple English, in a way that they will understand what they are learning in class
Producer/ Production Designer
MBI Video Team
08.2023 - 05.2024
- Work as the producer for the on campus video team
- Developed schedules for production, editing, and duplication for timely delivery.
- Fostered a positive working environment by promoting open communication channels among team members during projects.
- Oversaw post-production processes, including video editing and sound mixing, to ensure a polished final product.
- Managed budgets and allocated resources effectively, ensuring projects were completed on time and within budget constraints.
- Coordinated logistics, schedules, and talent management for smooth production flow and optimal results.
Retail clerk
Ross
05.2022 - 08.2023
- Answered questions about store policies and addressed customer concerns.
- Processed returns and exchanges swiftly, maintaining customer satisfaction while adhering to store policies.
- Enhanced customer satisfaction by providing efficient and friendly service at the checkout.
- Achieved high levels of accuracy when managing inventory, resulting in minimal discrepancies and improved overall efficiency.
- Assisted with inventory management, conducting regular stock checks and restocking shelves as needed.
- Boosted store''s appearance through consistent maintenance of merchandise displays, ensuring visual appeal for prospective buyers.
Language Tutor
Puitok Center
08.2022 - 05.2023
- Volunteer once a week to help teach English to Chinese immigrants, using Chinese to help explain and define English terms and grammer.
- Expanded students'' vocabulary knowledge by introducing new words related specifically to their interests or career goals.
- Enhanced students'' language skills by utilizing interactive activities and multimedia resources.
Dish crew (Crew Member)
Moody Bible Institute
09.2022 - 04.2023
- Responsible for helping to make sure that the kitchen is clean
- Responsible for washing all of the student dishes, catering event dishes, and any dishes that the kitchen uses
- There are a total of 10 official positions and several small side tasks that we are responsible for, all of which I have been trained in and am able to do quickly and efficiently
Kitchen Staff
SharpTop Cove - Young Life Camp
01.2022 - 01.2022
- Helped with cleaning the dining area and washing dishes for the week of training meetings for the camp staff
- Responsible for cleaning up after every meal, three meals a day
Intern
Envision Chicago
09.2021 - 12.2021
- Helped to run an after school program and worked to improved overall student performance by providing targeted academic support in core subjects.
- Worked the food pantry stocking and organizing it. When it opened, ensuring that clients felt respected, heard, and valued during their time at the there.
- Improved center cleanliness with thorough daily cleaning and maintenance routines.
- Increased customer engagement with the creation of compelling social media content.
Food Service Worker
Chick-Fil A
08.2020 - 09.2021
- Part time employee part of front counter staff and helped to train new employees
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Mentored staff members and delivered on-the-job coaching to build skills and prepare personnel for various work-related situations.
High school intern
Envision Atlanta
06.2019 - 07.2019
- Helped lead summer clubs with refugee children
- Helped at a mobile thrift store, as a sorter and a cashier
Camp Counselor
Haven Camp
06.2017 - 07.2017
- Served as a counselor for the special needs adult program, where each counselor was responsible for helping one or two people with their everyday things as well as the camp activities.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
Education
Bachelor's Degree - Communications
Moody Bible Institute
Chicago, IL12-2025
High School Diploma -
Parkview High School
Lilburn, GA01.2021
High School -
Oswego High School
Oswego, NY01.2018
College -
Crown College
01.2022
Skills
- Workplace safety
- Patience and empathy
- Team collaborations
- Multitasking and organization
- Problem-solving skills
- Multilingualism
- Fast learner
- Team management
- Adaptability and resilience
Awards
- GEMS 8th Grade Award (Girls Excelling in Math and Science)
- President's Award for Educational Excellence
- High Honor Roll Award
- AP Scholar Award
Languages
Chinese (Mandarin)
Limited Working
Timeline
Producer/ Production Designer
MBI Video Team
08.2023 - 05.2024
Dish crew (Supervisor)
Moody Bible Institute
09.2022 - Current
Dish crew (Crew Member)
Moody Bible Institute
09.2022 - 04.2023
Tutor (Children)
Puitok Center
08.2022 - Current
Language Tutor
Puitok Center
08.2022 - 05.2023
Retail clerk
Ross
05.2022 - 08.2023
Kitchen Staff
SharpTop Cove - Young Life Camp
01.2022 - 01.2022
Intern
Envision Chicago
09.2021 - 12.2021
Food Service Worker
Chick-Fil A
08.2020 - 09.2021
High school intern
Envision Atlanta
06.2019 - 07.2019
Camp Counselor
Haven Camp
06.2017 - 07.2017
Bachelor's Degree - Communications
Moody Bible Institute
High School Diploma -
Parkview High School
High School -
Oswego High School
College -
Crown College
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