Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hadassah Wright

Post Falls,ID

Summary

Personable and organized Floor Supervisor at a locally owned Coeur d'Alene McDonald's Restaurant with knack for ensuring smooth workflow. Possesses solid understanding of staff placement, coupled with keen attention to detail in maintaining high standards. Committed to fostering productive work environment and expediting team success.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Floor Supervisor

McDonald's Restaurant
08.2024 - Current


  • Managed end of day operations such as filling out cash and labor sheets, depositing cash, fixing potential errors on timesheets, and ensuring the store is set up for the next days operations.
  • Coached new hires in company policies, responsibilities, and daily expectations, ensuring successful integration into the team.
  • Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly, and assisting senior managers in day-to-day functions.
  • Addressed potential store hazards at critical times, such as equipment breaking and system failures, and worked together with third party partners such as DoorDash over the phone to ensure customer satisfaction when issues arose.

Sandwich Artist

SUBWAY®Restaurants
04.2023 - 08.2023
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders,
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Organized weekly truck shipments by recording and dispersing product into freezers, refrigerators and storage rooms, conforming to FIFO.
  • Responsible for nightly cleaning, sanitation, stocking, inventory and till counting, as-well as deposits.

Crew Member

McDonald's Restaurant
01.2022 - 04.2023
  • Maintained cleanliness and sanitation of the workspace, and ensured high-quality food safety and preparation standards, prioritizing company and state guidelines.
  • Served guests and initiated in food/order preparation in a quick and satisfactory manner.
  • Trained new staff in the back of house on preparation procedures, safety standards, staying prompt and efficient to adhere to daily time goals.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates in back of house, prioritizing proper communication, worked solitary in kitchen without compromising safety standards, efficiency, or system times.

Education

GED -

North Idaho College
Coeur D'alene, ID

Skills

  • Food Service and POS experience
  • Communication and team leadership
  • Policy enforcement and Quality controls
  • KPI monitoring

Certification

  • Food Safety, Servsafe - February, 2025
  • Drivers License
  • LTC (Learning Transitions) Certified - May, 2025

Timeline

Floor Supervisor

McDonald's Restaurant
08.2024 - Current

Sandwich Artist

SUBWAY®Restaurants
04.2023 - 08.2023

Crew Member

McDonald's Restaurant
01.2022 - 04.2023

GED -

North Idaho College

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Hadassah Wright