Hadassah Wright
Post Falls,ID
Summary
Personable and organized Floor Supervisor at a locally owned Coeur d'Alene McDonald's Restaurant with knack for ensuring smooth workflow. Possesses solid understanding of staff placement, coupled with keen attention to detail in maintaining high standards. Committed to fostering productive work environment and expediting team success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Floor Supervisor
McDonald's Restaurant
Coeur D'Alene, ID
08.2024 - Current
- Managed end of day operations such as filling out cash and labor sheets, depositing cash, fixing potential errors on timesheets, and ensuring the store is set up for the next days operations.
- Coached new hires in company policies, responsibilities, and daily expectations, ensuring successful integration into the team.
- Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly, and assisting senior managers in day-to-day functions.
- Addressed potential store hazards at critical times, such as equipment breaking and system failures, and worked together with third party partners such as DoorDash over the phone to ensure customer satisfaction when issues arose.
Sandwich Artist
SUBWAY®Restaurants
Post Falls, ID
04.2023 - 08.2023
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders,
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Organized weekly truck shipments by recording and dispersing product into freezers, refrigerators and storage rooms, conforming to FIFO.
- Responsible for nightly cleaning, sanitation, stocking, inventory and till counting, as-well as deposits.
Crew Member
McDonald's Restaurant
3820 W 5th Ave, Post Falls, ID
01.2022 - 04.2023
- Maintained cleanliness and sanitation of the workspace, and ensured high-quality food safety and preparation standards, prioritizing company and state guidelines.
- Served guests and initiated in food/order preparation in a quick and satisfactory manner.
- Trained new staff in the back of house on preparation procedures, safety standards, staying prompt and efficient to adhere to daily time goals.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates in back of house, prioritizing proper communication, worked solitary in kitchen without compromising safety standards, efficiency, or system times.
Education
GED -
North Idaho College
Coeur D'alene, IDSkills
- Food Service and POS experience
- Communication and team leadership
- Policy enforcement and Quality controls
- KPI monitoring
Certification
- Food Safety, Servsafe - February, 2025
- Drivers License
- LTC (Learning Transitions) Certified - May, 2025
Timeline
Floor Supervisor
McDonald's Restaurant
08.2024 - Current
Sandwich Artist
SUBWAY®Restaurants
04.2023 - 08.2023
Crew Member
McDonald's Restaurant
01.2022 - 04.2023
GED -
North Idaho College