Summary
Overview
Work History
Skills
Timeline
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Helen Davis

Helen Davis

Saint Louis,MO

Summary

Dynamic Co-Manager at Sam's Club skilled in coaching and mentoring teams, fostering a culture of collaboration and excellence. Committed to achieving operational goals through effective leadership and training.

Overview

8
8
years of professional experience

Work History

Co-Manager

Sam's Club
06.2024 - Current
  • Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
  • Resolved complex member complaints promptly and effectively, maintaining high levels of member satisfaction while protecting business interests.
  • Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
  • Partnered with managers and associates to build culture through active listening, teaching, and training, while promoting compassionate leadership through Wal-Marts core values.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Co-Manager

Sam's Club
09.2023 - 06.2024
  • Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
  • Resolved complex member complaints promptly and effectively, maintaining high levels of member satisfaction while protecting business interests.
  • Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
  • Partnered with managers and associates to build culture through active listening, teaching, and training, while promoting compassionate leadership through Wal-Marts core values.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Fresh Manager

Sam's Club
02.2023 - 09.2023
  • Oversaw the implementation of new technology systems aimed at improving inventory tracking and reducing shrinkage rates within the fresh department.
  • Provided exemplary member service by addressing concerns promptly and maintaining open lines of communication between staff and patrons.
  • Coordinated regular department meetings to share best practices and address any operational challenges.
  • Implemented new processes aimed at reducing waste within the department, including more accurate ordering procedures and better utilization of storage space for perishable items.
  • Partnered with managers and associates to build culture through active listening, teaching, and training, while promoting compassionate leadership through Wal-Marts core values.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Merchandise Compliance Manager

Sam's Club
10.2021 - 02.2023
  • Managed compliance efforts, reporting and audits.
  • Reduced risk exposure for the company by identifying and addressing areas of noncompliance.
  • Reviewed documents, files, transcripts, and other records to assess compliance and potential risk.
  • Prepared records and data for regular audits.
  • Improved regulatory understanding across organization by developing and delivering comprehensive compliance training programs.
  • Kept up to date on compliance trends and rulings using meticulous research and study.
  • Partnered with managers and associates to build culture through active listening, teaching, and training, while promoting compassionate leadership through Wal-Marts core values.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Merchandise Team Lead

Sam's Club
05.2017 - 10.2021
  • Spearheaded initiatives to reduce out-of-stock occurrences, resulting in higher customer satisfaction levels.
  • Established strong vendor relationships for timely supply chain management and cost-effective procurement practices.
  • Trained new hires, ensuring all team members were well-versed in company policies and procedures.
  • Actively participated in regional meetings to share best practices with other team leads for continuous improvement across locations.

Skills

  • Staff management
  • Policy implementation
  • Time management
  • Performance management
  • Team leadership
  • Staff training and development
  • Coaching and mentoring
  • Teamwork and collaboration

Timeline

Co-Manager

Sam's Club
06.2024 - Current

Co-Manager

Sam's Club
09.2023 - 06.2024

Fresh Manager

Sam's Club
02.2023 - 09.2023

Merchandise Compliance Manager

Sam's Club
10.2021 - 02.2023

Merchandise Team Lead

Sam's Club
05.2017 - 10.2021

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Helen Davis