Haddasah Bowens
Hattiesburg
Summary
Proven leader with a track record of enhancing team performance and customer satisfaction at McDonald's. Skilled in problem-solving and customer service, adept at training and mentoring staff to exceed company standards. Demonstrates strong decision-making and a positive attitude, ensuring operational excellence and improved customer relations.
Overview
6
6
years of professional experience
Work History
Team Associate
Walmart
09.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Lead Barista
Brewmens
08.2023 - 02.2024
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
Shift Manager
McDonald's
03.2023 - 10.2023
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Restaurant Team Member
Chick-fil-A
06.2022 - 02.2023
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Meat Department Clerk, Cashier
Ramey's Marketplace
05.2019 - 06.2022
- Wrapped, weighed and filled product with efficiency to manage high volume of customers.
- Packaged meat products securely using appropriate wrapping materials to ensure freshness during transport home from store by customers.
- Followed proper safety, handling, and cross-contamination procedures.
- Handled customer concerns or complaints with professionalism and care, reinforcing a positive company image and cultivating long-term relationships.
Education
Associate of Arts - Business Administration
Pearl River Community College
Poplarville, MS05-2024
High School Diploma -
Penn Foster Highschool
Penn, PA12-2020
Skills
- Meeting facilitation
- Decision-making capacity
- Customer service
- Problem-solving
- Attention to detail
- Positive attitude
- Collaboration and teamwork
- Flexible schedule
- Computer skills
- Order preparation
- Training and mentoring
- Money handling
Timeline
Team Associate
Walmart
09.2024 - Current
Lead Barista
Brewmens
08.2023 - 02.2024
Shift Manager
McDonald's
03.2023 - 10.2023
Restaurant Team Member
Chick-fil-A
06.2022 - 02.2023
Meat Department Clerk, Cashier
Ramey's Marketplace
05.2019 - 06.2022
Associate of Arts - Business Administration
Pearl River Community College
High School Diploma -
Penn Foster Highschool
Similar Profiles
Lori VayoLori Vayo
Customer Service Representative at WalmartCustomer Service Representative at Walmart
SHAKERRA JACKSONSHAKERRA JACKSON
Lift Operator at WalmartLift Operator at Walmart
SHEHNAZPREET KAURSHEHNAZPREET KAUR
Customer Service Representative at WalmartCustomer Service Representative at Walmart