HADEEL KHALED

• Coordinating scheduling of orthopedic procedures for patients.
• Aiding patients in scheduling pre-operative appointments and obtaining medical clearance from their primary care physician in order to prepare for surgery.
• Verifying patient insurance and obtaining authorization for surgery.
• Communicate with medical supply representatives to order surgical equipment/durable medical equipment.
• Work directly with physician to ensure accurate interpretation, coding, and reimbursement for all preformed surgeries by maintaining an updated Excel spreadsheet.
• Scheduling Post-Operative appointments.
• Scanning in all Post-Operative reports and Imaging into the patients chart.
• Facilitate communication among staff at outpatient hospital facility.
• Scheduling patients for x-rays on a separate radiology scheduling system for the radiology tech to view and perform procedure.
• Work independently on assigned tasks with minimal supervision.

• Assist patients as needed upon their arrival.
• Typing and filling out medical documents, including doctor's letters and disability forms.
• Assist in medical record requests.
• Clerical, reception, and telephone support for practice.
• Provide clinical team with detailed phone messages.
• Scheduling follow-up appointments for patients.
• Ensure confidentiality of sensitive information by complying with HIPAA.
• Retrieving and organizing physician's mail from the mail room.
• Acquires insurance authorizations for procedures and medication ordered by the physician.
• Scanning patient reports into their medical chart for physician to review.

• Primarily responsible for quickly obtaining all radiology and medication authorizations for four providers with a high patient volume.
• Responsible for scheduling appointments,maintaining patient confidentiality, explaining practice policies, answering high call volumes, collecting co-pays and balances.
• Also responsible for reviewing and releasing medical records requests from patients, law firms, or other facilities.
• Communicating messages and patient concerns to providers/manager in a timely manner and continuously following up to ensure timely responses.
• Responsible for obtaining and scanning correct registration documents, and ensuring that all patient information is current.

• Create a friendly environment by greeting customers and assisting them with merchandise selection/location.
• Ensured that customer areas were well stocked and cleanly maintained, maintained merchandise displays, and assisted with restocking/inventory.
• Stayed current on all promotions and advertisements and assisted in completing department price changes.
• Responsible for processing sales

and purchases.

• Responsible for scheduling appointments, maintaining patient confidentiality, explaining practice policies, answering high call volume, collecting co-pays and balances.
• Communicating messages and patient concerns to providers/manager in a timely manner and continually following up to ensure timely responses.
• Obtaining and scanning in correct registration documents ensuring all patient information is current.
• Responsible for all incoming calls and appointment scheduling for a single provider practice.
• Responsible for medical records requests, appointment confirmations, registering new patients, answering patient questions over the phone and in person.
• Maintained the cleanliness and organization of front desk and patient and reception area.