Hadeel Safa Hadi
Baghdad
Summary
Training Manager,Human Resources Specialist ,CEO office Manager,, Senior network engineer,Network Project Manager ,an authorized MikroTik trainer with over 10 years of experience in Networking and data communication, Radius system administrator, CRM officer, ISP Network Project manager. Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in Training and Development. Collaborative and dedicated to building and leading talented and motivated individuals.
Overview
16
16
years of professional experience
Work History
CEO Office Manager
ALRAFIDAIN-GROUP
09.2022 - Current
- Provide administrative support to the CEO with correspondence and coordination including arranging communicating and resolving problems in effective and practical ways
- Support in managing confidential matters and ensures that all communications are handled sensitively
- Responsible for facilitating procedures within the office ensuring group's wide coordination
- Leasing and following up the strategic planning process monthly/quarterly reviews, working closely with the c-level line to conduct the process effectively and properly.
Human Resources Specialist
ABDUL AL-SAMAD AL-QURASHI
12.2021 - 06.2022
- Handle recruitment process from posting jobs, phone screening for shortlisting, arranging interviews, implement contracts aligned with company policies and procedures
- Process payrolls and other expenses
- Generate offer letters, contract letters for the selected candidates
- Generate evaluation forms and follow up with the department managers for submitting them
- Monitor and implement HR policies and procedures followed by managers
- Responsible for job description design
- Coordinating the organization administration system and general workflow
- Supervising day-to-day operations of the administrative department and staff members
- Training and Coaching personnel assessing staff performance and provide coaching and guidance to ensure maximum efficiency
- Evaluating employees and taking corrective action when necessary
- Submit various reports to the head management as required
- Analyzing sales reports, calculating expensive, monitor spending and process payroll and employees' bonuses
Training Supervisor
OPPO IRAQ
12.2019 - 11.2020
- Conducts and monitors training for the commercial team
- Develops and edits training modules, Prepares new sales representatives and promoters by conducting orientation to sales process, develops individual coaching plans; provides resources and assistance; schedules orientation drive-along with Channel supervisor and sales supervisor
- Prepares and develops training material based on corporate requirements
- Implements effective and purposeful training methods
- Conduct soft skills training to all front liners
- Working closely with the sales teams to follow day by day Sales reports and send daily reports to the company head and commercial dept
- Improve the trainer's product knowledge
- Build and develop detailed business plans
- Measure the benefits, rebates, incentives, KPI for the sales and commercial team and report the results to the channel manager
- Monitoring channel sales & marketing activities
- Follow-up with the regional sales manager the execution of the plan and track objectives and KPIs to measure the performance
- Providing a frequent and add hock analytics
- Coach, motivate and train sales team staff, develop individuals and team capabilities.
Training Manager
SATGATE-IRAQ
03.2009 - 01.2018
- An authorized MikroTIK trainer specialized in delivering MikroTiK courses (MTCNA, MTCTCE, MTCWE, MTCRE)
- Worked as an instructor, supporting, organizing, and providing training materials, deliver the training sessions for the training attendees
- Identifying and assessing future and current training needs
- Drawing an overall or individualized training and development plan
- Deploying a wide variety of training methods
- Organizing and planning upcoming training events
- Make reports to analyze the training outcomes.
Irex industry advisory board
SATGATE-IRAQ
09.2018 - 01.2018
- Preparing materials needed to be discussed during the board meetings
- Sharing new ideas that will meet the requirements of the board's goals that need to be achieved
- Setting up new plans strategies in cooperation with the MOHE (Ministry of Higher Education) as the main subject of the Board was to empower the youth in a way to be capable of entering the labor market.
Network Project Manager
SATGATE-IRAQ
06.2010 - 01.2018
- Fully supporting, configuring, maintaining and upgrading corporate customer's networks
- Installing and integrating new server hardware
- Ensure network security and connectivity
- Monitor network performance (availability, utilization, throughput, and latency) and test for weaknesses
- Resolve problems reported by end user.
Sonono Radius Billing System manager
BroadBand_IQ
01.2010 - 01.2018
- Responsible of managing the user's accounts
- Administrating the radius server.
Technical Support
BROADBAND-IQ
08.2008 - 01.2012
- Responsible for monitoring, troubleshooting and problem solving for many customer's sites
- Installing, configuring, upgrading new servers
- Radius system administrator
- Responsible for managing user's accounts and subscriptions.
Network administrator
Babil University
01.2012 - 01.2014
- Responsible for installing, configuring, troubleshooting the network of Hilla university campus.
Technical Network project Manager
Baghdad University
01.2010 - 01.2018
- Responsible for installing, configuring, troubleshooting the network of Baghdad university campus.
Senior network administrator
French Embassy
01.2015 - 01.2018
- Responsible for installing, configuring, troubleshooting the network of the French Embassy site.
Technical Network project Manager
Al-Khwarizmi Engineering College
01.2015 - 01.2018
- Responsible for connecting, configuring the university departments with the main datacenter
- Configuring, monitoring, and troubleshooting the college network.
Senior network administrator
Iraqi Security Committee
01.2015 - 01.2018
Technical Network project Manager
Al-Nahrain University
01.2015 - 01.2018
- Creating traffic graphs, prtg reports
- Responsible for installing, configuring, monitoring and troubleshooting the network of AlNahrain University.
Education
Bachelor's degree of Electronic and Communication Engineering -
Baghdad University
Certified as OPPO Train of Trainer (TOT) - undefined
Amman
01.2019
Certified as authorized MikroTIK Trainer - undefined
MikroTIK
01.2016
Skills
- Click UP (Task management) software administrator and trainer
- Working with accounting software's such as (Quick Books and Al-Ameen)
- Knowledge of office management responsibilities, systems and procedures
- Excellent written and verbal communication skills in English & Arabic
- Professional Administrator Skills
- Attentive to details, accurate and a keen observer
- Highly organized with good time management skills
- Good community mobilization skills
- Good project management skills
- WordPress Web Editor
- CRM administrator
- Team leader skills
- Project Management Skills
- Excellent communication skills
- Accountable, capable, responsible
- Critical thinking and problem solving
- Fluent English (listening, reading, speaking)
- SAS radius system administrator
Projects
- Training Supervisor, 12/2019, 11/2020, Implements effective and purposeful training methods., Supports sales and commercial department to improve areas of performance.
- Technical Network project Manager, Al-Nahrain University, 2015, 01/2018, Creating traffic graphs, prtg reports., Responsible for installing, configuring, monitoring and troubleshooting the network of AlNahrain University.
- Senior network administrator, Iraqi Security Committee, 2015, 01/2018 .
- Technical Network project Manager, Al-Khwarizmi Engineering College, 2015, 01/2018, Responsible for connecting, configuring the university departments with the main datacenter., Configuring, monitoring, and troubleshooting the college network.
- Senior network administrator, French Embassy, 2015, 01/2018, Responsible for installing, configuring, troubleshooting the network of the French Embassy site.
- Technical Network project Manager, Baghdad University, 2010, 01/2018, Responsible for installing, configuring, troubleshooting the network of Baghdad university campus.
- Sonono Radius Billing System manager, 2010, 01/2018, Responsible of managing the user's accounts., Administrating the radius server. Network administrator,.
- Babil University, 2012, 2014, Responsible for installing, configuring, troubleshooting the network of Babil university campus.
Languages
Arabic
Native language
English
Proficient
C2
Timeline
CEO Office Manager
ALRAFIDAIN-GROUP
09.2022 - Current
Human Resources Specialist
ABDUL AL-SAMAD AL-QURASHI
12.2021 - 06.2022
Training Supervisor
OPPO IRAQ
12.2019 - 11.2020
Irex industry advisory board
SATGATE-IRAQ
09.2018 - 01.2018
Senior network administrator
French Embassy
01.2015 - 01.2018
Technical Network project Manager
Al-Khwarizmi Engineering College
01.2015 - 01.2018
Senior network administrator
Iraqi Security Committee
01.2015 - 01.2018
Technical Network project Manager
Al-Nahrain University
01.2015 - 01.2018
Network administrator
Babil University
01.2012 - 01.2014
Network Project Manager
SATGATE-IRAQ
06.2010 - 01.2018
Sonono Radius Billing System manager
BroadBand_IQ
01.2010 - 01.2018
Technical Network project Manager
Baghdad University
01.2010 - 01.2018
Training Manager
SATGATE-IRAQ
03.2009 - 01.2018
Technical Support
BROADBAND-IQ
08.2008 - 01.2012
Certified as OPPO Train of Trainer (TOT) - undefined
Amman
Certified as authorized MikroTIK Trainer - undefined
MikroTIK
Bachelor's degree of Electronic and Communication Engineering -
Baghdad University
Similar Profiles
HADEEL SAFA HADIHADEEL SAFA HADI
CEO Office Manager at ALRAFIDAIN-GROUPCEO Office Manager at ALRAFIDAIN-GROUP
Sheng WangSheng Wang
Senior Data Scientist/Algo Solution PIC at Daraz Group (Alibaba Group - Alibaba International Digital Commerce Group)Senior Data Scientist/Algo Solution PIC at Daraz Group (Alibaba Group - Alibaba International Digital Commerce Group)
Timothy MooreTimothy Moore
Sales Manager at Retail Sales Group, Vanguard GroupSales Manager at Retail Sales Group, Vanguard Group
Youssef Al-RahhalYoussef Al-Rahhal
Founder at Seen StudiosFounder at Seen Studios
Rayah Ihsan Abdulameer MraizaRayah Ihsan Abdulameer Mraiza
Internal Medicine Senior at Alyarmouk Teaching HospitalInternal Medicine Senior at Alyarmouk Teaching Hospital