Haden Sanchez
Port Richey,FL
Summary
Results-oriented Store Lead Manager with a proven track record at The Children's Place, adept at enhancing store operations and elevating customer satisfaction. Expertise in strategic planning, team leadership, and driving sales growth through effective relationship building and operational oversight. Consistently meets performance targets through personnel development and operational excellence while excelling in inventory management and staff training. Committed to fostering a customer-centric environment and achieving store objectives with strong communication and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Store Lead Manager
The Children's Place
Tampa, FL
02.2024 - Current
- Responsible for managing store operations, including customer service and sales staff.
- Provided training and coaching to new employees regarding company policies and procedures.
- Organized weekly meetings with staff members to discuss performance goals and objectives.
- Reviewed employee attendance records weekly to identify any patterns of absences or tardiness issues.
- Assisted customers with inquiries about products or services offered in the store.
- Completed thorough opening, closing, and shift-change functions to maintain daily operational standards.
Assistant Manager
Papayaclothing
Wesley Chapel, FL
03.2022 - 06.2023
- Created and managed budgets for travel, training, and team-building activities.
- Proposed or approved modifications to project plans.
- Analyzed business performance data and forecasted business results for upper management.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Supervised daily operations, including scheduling shifts and assigning duties.
- Facilitated interdepartmental communication by attending meetings or providing updates.
- Communicated regularly with customers to gain insights into their needs.
- Resolved conflicts between team members effectively.
- Monitored employee attendance records, timekeeping, and payroll information.
- Developed a system for tracking inventory and ordering supplies as needed.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
Education
High School Diploma -
A.P Leto High School
Tampa, FL05-2021
Skills
- Store maintenance
- Store operations
- Recruitment and hiring
- Promotions coordination
- Store operations oversight
- Personnel development
- Promotional planning
- Outstanding communication skills
- Employee supervision and motivation
- Training and mentoring
- Opening and closing procedures
- Goals and performance
- Sales Professional
- Sales expertise
- Team leadership and coaching
- Team motivation
- Store displays
- Relationship building and management
- Operations
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Store Lead Manager
The Children's Place
02.2024 - Current
Assistant Manager
Papayaclothing
03.2022 - 06.2023
High School Diploma -
A.P Leto High School
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