Hadi Mahmoudi
Los Angeles,CA
Summary
Dynamic and engaging professional with a proven track record at Juan Valdez Coffee, excelling in fast-paced environments. Skilled in espresso machine operation and beverage preparation, complemented by a friendly and outgoing demeanor. Demonstrated ability to enhance customer satisfaction and resolve conflicts, contributing to significant loyalty and team efficiency. Expert in cleanliness and safe food handling, ensuring top-notch service and guest experience.
Overview
4
4
years of professional experience
Work History
Barista
Juan Valdez Coffee
Quito Ecuador
12.2023 - 05.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
Bar Waiter
Aphordita Disco
Quito Ecuador
10.2023 - 01.2024
- Maintained clean and organized bar area.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
- Performed opening and closing duties efficiently, ensuring the bar was ready for operation each day or safely secured after closing time.
- Assisted in inventory management, tracking stock levels, and ordering supplies as needed.
Barista
Coffee Velez
Quito Ecuador
01.2023 - 12.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
Restaurant Waiter
Currly and Pizza
Quito Ecuador
01.2023 - 12.2023
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Hotel Waiter
B&B Hostal
Esmeraldas Ecuador
12.2022 - 08.2023
- Streamlined order-taking processes by effectively communicating with both guests and kitchen staff, minimizing errors and wait times.
- Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
- Handled high-pressure situations during peak hours while maintaining professional demeanor and prioritizing guest needs.
- Effectively managed multiple tasks simultaneously, such as taking orders, delivering food, and processing payments, resulting in efficient service and minimal delays for guests.
Food Waiter
Shirin Restaurant
Quito Ecuador
03.2020 - 11.2020
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
- Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
- Handled customer complaints diplomatically by listening attentively to concerns and working towards a satisfactory resolution.
- Improved overall efficiency by assisting coworkers during peak hours or as needed to maintain smooth operations.
Education
Bachelor -
Andres Fernando Cordova
Quito Ecuador 05.2023
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Active listener
- Cleanliness
- Order Taking
- Espresso machine operation
- Safe Food Handling
- Beverage Preparation
- Latte art
- Food Running
- FLUENT IN LANGUAGE
- Ordering Procedures
- Sales expertise
- Conflict Mediation
- Product displays
Languages
Persian
Native or Bilingual
Spanish
Native or Bilingual
English
Full Professional
Timeline
Barista
Juan Valdez Coffee
12.2023 - 05.2024
Bar Waiter
Aphordita Disco
10.2023 - 01.2024
Barista
Coffee Velez
01.2023 - 12.2023
Restaurant Waiter
Currly and Pizza
01.2023 - 12.2023
Hotel Waiter
B&B Hostal
12.2022 - 08.2023
Food Waiter
Shirin Restaurant
03.2020 - 11.2020
Bachelor -
Andres Fernando Cordova