Hadia Yadgar
Campbell,CA
Summary
Results-driven Financial Solutions Representative with expertise in accurate transaction processing, compliance, and customer service. Proven track record of delivering precise financial solutions, driving sales, and maintaining high operational standards. Strong communicator with a customer-centric focus. Seeking a challenging role to apply operational acumen and contribute to a dynamic team.
Overview
6
6
years of professional experience
Work History
Financial Solutions Representative
First Tech Federal Credit Union
04.2022 - Current
- Strong understanding of financial products and services, including banking, investments, loans, and insurance
- Proficiency in using financial software, databases, and other relevant tools.
- Crucial conversations with members outlining their financial picture and needs to determine an action plan towards achieving short or long term goals.
- Focus on member relationship and engagement to consistently achieve deposit growth targets. revise
- Implementing quality control measures in daily operations helps in identifying and rectifying errors before they escalate.
Cashier
Michael Kors
03.2019 - 04.2020
- Operating transactions by helping customers.
- Assisted customers in enrolling in loyalty programs.
- Resolved customer inquiries.
Retail associate
Macy's
09.2018 - 03.2019
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations
- Helped customers to join reward programs to promote loyalty, satisfaction, and sales numbers.
Education
BA International Business -
San Jose State University
San Jose, CA12.2021
Business Administration -
Ohlone College
Fremont, CA05.2019
Skills
- Accuracy in Operations
- People-oriented
- Analytical
- Adaptability
- Data Entry
- Problem-Solving
- Critical Thinking
- Customer Service
- Product and Service Sales
- Client Relations
- Microsoft Office
Accomplishments
Hootsuite Platform Certificate - Hootsuite Academy.
The knowledge of the core principles and strategy behind social media marketing
Timeline
Financial Solutions Representative
First Tech Federal Credit Union
04.2022 - Current
Cashier
Michael Kors
03.2019 - 04.2020
Retail associate
Macy's
09.2018 - 03.2019
Business Administration -
Ohlone College
BA International Business -
San Jose State University
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