Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks. Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
* Ensured the timely placement of new merchandise onto the sales floor.
Conducted daily check-ins with the team, fostering a friendly environment, and providing assistance when needed.
Supervised the correct placement of goods according to the company's provided program.
Executed daily tasks as outlined in Workjam.
Provided helpful and professional assistance to customers, addressing their inquiries, and resolving issues.
Responsible for opening the store each morning and preparing it for business.
Performed cash office duties, including preparing the cash registers.
* Closed and reconciled cash registers at the end of the business day.
Cleaned the store and ensured all items were returned to their proper place in preparation for the next day.
Found replacement staff in the event of employee call-offs.
Monitored the daily payroll to ensure accuracy.
Greeted and assisted customers in finding their desired wedding dresses, providing personalized support throughout the selection process.
Identified and addressed customer needs, offering guidance and recommendations to ensure satisfaction.
Conducted fittings and accurately measured customers for alterations, ensuring proper sizing and fit.
Performed basic sewing tasks and ironing to prepare dresses for customers.
Managed transactions and operated the cash register efficiently.
Stock Associate (Initially): Prepared and transported merchandise from the stockroom to the sales floor, ensuring efficient inventory management, and product availability for customers.
Sales Associate: Maintained an organized and visually appealing sales floor by arranging, replenishing, and straightening merchandise, enhancing the customer shopping experience.
Cashier: Processed customer transactions accurately and efficiently, handling cash, credit, and debit card payments, while providing excellent customer service at the point of sale.
SPG Program Coordinator (Periodic): Led and coordinated store preparation activities every three months as part of the SPG program, ensuring the store met required standards for evaluations and seasonal transitions.