Hadiya Peele

• Achieve KPI goals monthly; manage patient scheduling, collections & receivables, staff productivity & specialty referral processes, and staff productivity
• Responsible for overseeing administrative and business operations aspects ensuring we run smoothly and meet our financial objectives.
• Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
• Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.

• Oversaw daily operations, managed budgets, set performance objectives, recruited, trained and supported General Managers
• Developed and implemented Claims and Packaging Review in all 4 of my locations
• Provided leadership and expertise on all aspects of regulatory compliance to ensure that patients are satisfied and quality of work is up to par.
• Supervised staff to optimize brand expansion initiatives and productivity.
• Established and maintained operational standards for 4 locations.

• Point of contact person for machinery, supply shortages, housekeeping, mailing, shipping, bills and daily pick-ups
• Worked closely with patient’s parents, Dr’s,and assistants as well as daily scheduling
• Worked with PPO, HMO,and Managed Care insurances plans.
• Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
• Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.

Classified

• Negotiated the lowest quote or quota for the facility or department. Managed and maintained $800,000+ in medical equipment daily as well as $250,000+ in Ricoh imaging and electronics
• Handled orders, service calls and patient issues, vendor issues for the facility, and 4 other locations.
• Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
• Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.

• Responsible for the oversight of portfolios totaling $200 million, which was managed primarily by external investment Managers
• Developed and implemented active ownership programs including voting proxies, social and governance policies
• Worked with Corporate to strategically respond to time-sensitive inquiries.
• Managed financial operations, payroll and accounting processes.
• Prepared balance sheets, cash flow reports and income statements.

• Trained and developed department leaders and management staff for specific projects and ongoing operational needs.
• Assisted senior leadership in managing all aspects of operations.
• Led teams of up to 10 personnel, supervising daily performance as well as training and improvement plans.
• Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
• Communicated all capacity, sourcing and technology gaps with upper management.