Hadiyah Hargrave
Richmond,VA
Summary
Personable and dependable, with strong commitment to providing compassionate and efficient patient care. Knowledge of basic medical terminology and proficiency in operating patient transport equipment ensures smooth, timely, and safe transfers. Committed to enhancing patient experiences and supporting healthcare teams through reliable and attentive service.
Overview
4
4
years of professional experience
Work History
Patient Transporter
Memorial Regional Hospital
09.2025 - Current
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Enhanced patient comfort by providing compassionate care and timely transportation.
- Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
- Communicated with patients, family members and healthcare staff to coordinate transportation schedules.
Personal Trainer
Crunch Fitness
12.2023 - 07.2025
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Increased client retention through consistent communication, motivation, and support.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Maintained up-to-date knowledge of fitness training methods to inform approach.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
- Demonstrated proper technique for exercises to avoid injuries.
- Maintained detailed records of all client interactions including progress notes, goal tracking updates allowing for easy assessment adjustments when needed.
Licensed Insurance Agent
GEICO
12.2023 - 06.2024
- Calculated quotes and educated potential clients on insurance options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
- Established trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements or riders available upon request.
Supervisor
Lowes Distribution Center
02.2022 - 12.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Education
High School Diploma -
Kingdom Academy
Hayward, CA06-2015
Associate of Applied Science - Physical Therapy
Tidewater Community College
Norfolk, VA06-2027
Skills
- Patient communication
- Patient safety
- Patient confidentiality
- Customer service
- Patient transport
- Basic life support certification
- Patient care
- Attention to detail
- Data entry proficiency
- Leadership skills
- Passion for fitness
- Exercise program design
- Motivational
- Functional movement training
- Human anatomy expertise
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Full Professional
Timeline
Patient Transporter
Memorial Regional Hospital
09.2025 - Current
Personal Trainer
Crunch Fitness
12.2023 - 07.2025
Licensed Insurance Agent
GEICO
12.2023 - 06.2024
Supervisor
Lowes Distribution Center
02.2022 - 12.2023
High School Diploma -
Kingdom Academy
Associate of Applied Science - Physical Therapy
Tidewater Community College
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