Hadleigh Hoffman
Moorhead,MN
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company and personal growth. Pursuing a long term career with growth opportunity. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
5
years of professional experience
Work History
Administrative Assistant and Media/Public Relations Assistant
The Promersberger Company
04.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Efficiently managed multiple tasks simultaneously, ensuring timely completion of project deadlines.
- Performed tasks and projects as assigned by director of marketing.
- Managed multiple projects simultaneously while maintaining attention to detail and meeting strict deadlines.
- Maintained and updated media contact lists and databases for ease of access.
Lead Daycare Teacher
Dino Drop-In
12.2022 - Current
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Supervised circle time, free play, outside play and learning and developmental activities.
- Taught children foundational skills in colors, shapes and letters.
- Organized and led activities to promote physical, mental and social development.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Supported children's emotional and social development by adapting communication tactics for differing client needs.
- Observed behavioral issues to alert parents or guardians.
- Built and strengthened positive relationships with students, parents and teaching staff.
Live-In Nanny
Schiller Family
06.2022 - 11.2023
- Created nurturing, safe environments to promote emotional, social and intellectual growth.
- Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
- Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
- Regulated children's schedules to balance rest, learning and play.
- Encouraged safe, positive behavior by redirecting children to take positive action.
Escape Room Manager
Grand Forks Escape Room
10.2021 - 06.2022
- Promoted facility events and offered information to clarify pricing and requirements.
- Trained workers in procedures and policies for safe recreational activities.
- Cleaned and sanitized recreational equipment to facility standards.
- Communicated with customers to convey information about events or activities.
Dog Handler
Doggy Depot
04.2021 - 08.2021
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Cared for pets during owners' absences.
- Developed and executed individual training plans for clients and dogs using positive training methods.
- Evaluated animals and discussed suitability with owners based on factors such as temperament and age.
YMCA Daycare
YMCA Daycare
09.2020 - 02.2021
- Communicated with children's parents and guardians about daily activities, behaviors and problems.
- Supervised circle time, free play, outside play and learning and developmental activities.
- Organized and led activities to promote physical, mental and social development.
- Monitored children's play activities to identify additional learning opportunities or behavioral issues.
- Read aloud and played alphabet games to encourage early literacy.
- Implemented warning and timeout strategies to encourage good behavior.
Housekeeping and Laundry Attendant
Clubhouse Hotel and Suites
09.2019 - 05.2020
- Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
- Polished and sanitized hard surfaces, including floors, counters, bathtubs and window sills.
- Inspected each room for cleanliness, utilizing checklist to meet company standards.
- Interacted pleasantly with clients and guests when performing daily duties.
- Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
- Laundered sheets and removed stains to restore linens to pristine condition.
Education
Some College (No Degree) - Psychology
University of North Dakota
Grand Forks, NDAssociate of Arts - Early Childhood Education
Rasmussen College
High School Diploma -
Academic Excellence Online
Duluth, MN06.2021
Skills
- Team management
- Project planning
- Flexible
- Problem resolution
- Customer service
- First Aid/CPR
- Working collaboratively
- Answer 10-20 phone calls a day regarding billing, reservations, etc
- Data entry
- Outlook
- Knowledgeable in Google sheets
- Data Entry
- Computer Skills
- Office Administration
- Customer Service
- Microsoft Word
- Microsoft Excel
- File Organization
- Microsoft Outlook
- Customer Relations
- Scheduling
- Data organization
- Mail handling
Timeline
Administrative Assistant and Media/Public Relations Assistant
The Promersberger Company
04.2023 - Current
Lead Daycare Teacher
Dino Drop-In
12.2022 - Current
Live-In Nanny
Schiller Family
06.2022 - 11.2023
Escape Room Manager
Grand Forks Escape Room
10.2021 - 06.2022
Dog Handler
Doggy Depot
04.2021 - 08.2021
YMCA Daycare
YMCA Daycare
09.2020 - 02.2021
Housekeeping and Laundry Attendant
Clubhouse Hotel and Suites
09.2019 - 05.2020
Some College (No Degree) - Psychology
University of North Dakota
Associate of Arts - Early Childhood Education
Rasmussen College
High School Diploma -
Academic Excellence Online
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