Hadley Humes
Cedar City,UT
Summary
Energetic professional in the guest services field, known for high productivity and efficient task completion. Exceptional attention to detail in personalized guest experiences and cleanliness. Skilled in audience engagement, event coordination, and safety protocol adherence. Excel at communication, teamwork, and adaptability, ensuring exceptional experiences for guests and smooth operational flow.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Event Staff Member
Alpine Art Center
Alpine, UT
08.2023 - 05.2024
- Helped in the successful catering of desired meals, expertly following food safety regulations in a fast-paced work environment.
- Worked with my team to plate and serve multi-course meals to large crowds under tight deadlines in high-stress environments.
- Assisted in the setup and breakdown of events, ensuring all equipment and materials were properly organized and cleaned.
- Provided exceptional customer service to event attendees, addressing inquiries, and resolving issues promptly.
- Maintained cleanliness and organization of event spaces throughout each event.
- Demonstrated strong problem-solving skills by effectively resolving conflicts among attendees, or addressing last-minute changes in event plans.
- Ensured compliance with health and safety regulations by monitoring venue conditions and reporting any hazards or concerns immediately.
Cookie Baker
Smart Cookie
American Fork, UT
02.2022 - 05.2022
- Maintained cleanliness and sanitation of food service areas, following health and safety regulations.
- Followed recipes and production schedules to ensure the timely delivery of fresh products.
- Operated commercial baking equipment, such as ovens, mixers, and dough sheeters, with precision and efficiency.
- Assisted in the preparation of specialty items for holidays, or special events.
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments.
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly.
- Provided exceptional customer service by greeting customers with a friendly demeanor, and addressing their inquiries or concerns.
Education
Bachelor of Arts - Hospitality And Tourism Management
Southern Utah University
Cedar City, UT05-2028
High School Diploma -
Lehi High School
Lehi, UT05-2024
Skills
- Event setup and breakdown
- Initiative and proactivity
- Strong teamwork
- Food and beverage background
- Cleaning and sanitizing
- Food serving
- ServSafe certification
- Customer service excellence
- Cash handling
Affiliations
- Member of the 'Stop Queer Hate' club at Southern Utah University
- Previous member of the 'Art Club' at Lehi High School
Languages
English
Professional
Danish
Elementary
Accomplishments
- 3.8 High School GPA
- Deans Scholarship at Southern Utah University
- Deans List for Fall 2024 at Southern Utah University
Certification
- Food Safety Certified
References
References available upon request.
Timeline
Event Staff Member
Alpine Art Center
08.2023 - 05.2024
Cookie Baker
Smart Cookie
02.2022 - 05.2022
- Food Safety Certified
Bachelor of Arts - Hospitality And Tourism Management
Southern Utah University
High School Diploma -
Lehi High School
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