Hadley Washburn
Portland,OR
Summary
Strong leader and problem-solver with an aptitude for team building, leading and motivating, as well as excellent customer relations and relationship-building skills. Proficient in using independent decision-making and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
Work History
Contributing Director in Media
Oregon State University
01.2024 - Current
- Collaborated with peers to organize, manage, and develop projects.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
Brand Representative • Customer Service Representative • New Hire Trainer
Hollister/Abercrombie & Fitch Co.
09.2021 - 09.2023
- Provided over-the-phone and in-person customer service
- Managed online orders, transactions and exchanges, and sales profits
- Organized shipment and inventory
- Responsible for training new hires
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Completed floorsets, filled floor, and rang up customers.
- Enhanced sales performance through effective communication of product features and benefits.
- Participated in regular sales meetings, contributing valuable insights for improving overall team performance.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Maintained up-to-date knowledge of industry trends, enabling informed recommendations to clients on product selection.
- Accomplished multiple tasks within established timeframes
Education
Bachelor of Science - Accounting And Computer Science
Portland State University
Portland, OR06.2026
Bachelors of Science - Mathematics And Computer Science
Oregon State University
Corvallis, OR06.2023
Skills
- Windows
- Linux
- C
- Python
- Visual Studio
- Spreadsheets
- GDB
- Microsoft Word
- Adobe Photoshop
- Adobe Illustrator
- Strategic Planning
- Verbal and written communication
- People Management
- Sales management
Projects
- Management of Solar Energy: Making Solar Energy Economical
- Airport Flight Manager. Implemented in C++
- Adventurer Video Game Simulator. Implemented in C++
Highlighted Courses
- Engineering and Computational Thinking
- Discrete Mathematics
- Matrix/Linear Algebra
- Data Structures
- Micro and Macroeconomics
Languages
German
Limited Working
English
Native or Bilingual
Timeline
Contributing Director in Media
Oregon State University
01.2024 - Current
Brand Representative • Customer Service Representative • New Hire Trainer
Hollister/Abercrombie & Fitch Co.
09.2021 - 09.2023
Bachelor of Science - Accounting And Computer Science
Portland State University
Bachelors of Science - Mathematics And Computer Science
Oregon State University
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