Hadley Wilfong
Noblesville,IN
Summary
Compassionate and dedicated QMA/CNA with extensive experience at Fivestar Residences of Noblesville. Expert in vital sign assessments and patient care documentation, I excel in providing emotional support and training staff on safety protocols. Recognized for my attention to detail and effective communication, ensuring optimal resident well-being and comfort. I am also Insulin Certified.
Overview
7
7
years of professional experience
1
1
Certification
Work History
QMA/CNA
Fivestar Residences of Noblesville
Noblesville, IN
12.2018 - Current
- Assisted residents with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to healthcare team.
- Documented patient information accurately in electronic health records.
- Maintained a clean and safe environment for residents and staff.
- Provided emotional support to residents and their families during visits.
- Trained new staff on safety protocols and resident care techniques.
- Communicated effectively with residents to ensure comfort and well-being.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Provided emotional support to family members during difficult times.
- Transported residents within the facility as needed.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
Education
Associate of Applied Science - Early Childhood Education
Ivytech Community College
Lafayette, IN05-2004
Skills
- Vital sign assessments
- Patient care documentation
- Infection control procedures
- Safety protocol training
- Team collaboration
- Conflict resolution
- Effective communication
- Emotional support techniques
- Problem solving
- Attention to detail
- Time management
- Reporting changes in conditions
- Monitoring patient needs
- Patient hygiene assistance
- End-of-life care
- Physical stamina
- Medication assistance
- Patient transfers
- Flexibility and adaptability
- Dressing assistance
- Active listening
- Basic life support
- HIPAA compliance
- Feeding assistance
- Critical thinking
- Toileting assistance
- Emergency response
- Lifting and transferring
- Emotional support
- Patient advocacy
- Patient care
- Compassionate communication
- Complex Problem-solving
- Maintaining confidentiality
- Bathing assistance
- Vital signs monitoring
- Problem-solving
- Health monitoring
- Medication administration
- Cultural sensitivity
- Multitasking and organization
- Infection control practices
- Compassion and empathy
- Family support and assistance
- Alzheimer's and dementia care
- Supporting personal needs
- Ambulation assistance
- Specimen collection
- Documenting behaviors
- Mobility assistance
- Indirect patient care
- Admitting support
- Bedside manner
- Compassionate caregiver
- Observing responses
- Transporting patients
- Patient management
- Patient-focused care
- Collecting specimens
Accomplishments
- Have received Employee of the Month 3 times in my almost 7 years at Fivestar, with the most current one being in February of this year (2025).
Certification
- CNA certified
- QMA certified
- Insulin certified
References
References available upon request.
Timeline
QMA/CNA
Fivestar Residences of Noblesville
12.2018 - Current
Associate of Applied Science - Early Childhood Education
Ivytech Community College
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