Hadrien Montgomery
Mckinney
Summary
Dedicated Mental Health Tech with an understanding of empathy and proactive care. Several years of experience in the field of behavioral and mental health. Proficient in implementing specialized programs for individuals with intellectual, mental, emotional and developmental disabilities, as well as substance abuse disorders. Caring and well-organized with outstanding interpersonal, communication, and social skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lead Adolescent Psychiatric Patient Care Assistant
Collin Springs Hospital
Mckinney
06.2024 - Current
- Ensured safe, therapeutic environment while upholding patient rights.
- Supported therapeutic milieu following guidance from unit RN.
- Supervised patient and staff safety protocols effectively.
- Documented treatment processes accurately on a daily basis.
- Utilized CPI techniques to respond to crisis situations appropriately.
- Intervened therapeutically to deescalate anxious or disruptive patients.
- Coordinated patient care with nursing and treatment team members.
- Managed admissions, discharges, and transfers based on physician orders under charge nurse supervision.
Adolescent Psychiatric Patient Care Assistant
Mesa Springs Hospital
Fort Worth
05.2023 - 06.2024
- Ensured patient rights were respected within a safe, therapeutic environment.
- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted patients with daily living activities and personal hygiene needs.
- Provided assistance to nurses and other healthcare professionals in the delivery of patient care.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Supported therapeutic milieu under direction of unit RN.
- Supervised safety protocols to protect patients and staff members.
- Accurately documented daily treatment processes to reflect patient progress.
- Utilized CPI techniques to effectively manage crisis situations as needed.
- Intervened therapeutically to deescalate anxious or disruptive patients.
- Coordinated care and addressed patient concerns with nursing and treatment teams.
- Facilitated admissions, discharges, and transfers per physician orders under supervision.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Helped maintain a clean environment in all areas assigned.
Lead Adolescent Psychiatric Behavior Health Technician
Haven Behavioral Health
Frisco
02.2022 - 05.2023
- Maintained safe, therapeutic environment that upheld patient rights.
- Monitored patient behaviors and provided support during therapy sessions.
- Performed daily documentation that accurately reflected treatment processes.
- Assisted in nursing assessments and interventions aligned with patient's Treatment Plan.
- Responded appropriately to crisis situations, implementing therapeutic de-escalation techniques.
- Applied physical restraints and utilized time-out or seclusion as emergency measures, adhering to policies.
- Coordinated patient care with nursing and treatment team members to address concerns.
- Admitted, discharged, and transferred patients per physician orders under supervision of charge nurse.
- Monitored clients' physical and emotional wellbeing.
- Maintained accurate records of client progress and behaviors.
- Provided crisis intervention services as needed during times of distress or agitation.
- Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Documented patient interactions in compliance with HIPAA requirements.
Lead Mental Health Technician
University Behavioral Health
Denton
09.2020 - 02.2022
- Track any behavioral changes in patients that may be of use to healthcare providers
- Chart patient observations following prescribed procedures and standards
- Participate in the development and implementation of patient treatment programs
- Maintain confidentiality of patient records
- Transport patients to and from appointments, clinics, laboratories and/or treatments as needed
- Perform initial patient evaluations to determine treatment priorities, such as taking vital signs, weight, as well as urine, stool and sputum specimens
Shift Management
Bulldog Pizza ETC
Jefferson
03.2018 - 09.2020
- Delegate tasks to restaurant staff and supervise their performance
- Maintain a fully-stocked inventory and order food supplies, as needed
- Manage dining reservations
- Arrange to have shifts covered (e.g. when employees take time off)
- Help staff resolve on-the-job challenges
- Track daily costs and revenues
- Balance the cash register at the end of the shift
- Coordinate with suppliers as they deliver food product orders
- Ensure client satisfaction and gracefully handle any complaints
- Open or close the restaurant (when responsible for the first or last shift)
- Inform the next Shift Manager about pending tasks
- Report maintenance and training needs
Customer Service Manager
Walmart Super Center
Denton
11.2015 - 03.2018
- Reviewing reports to establish baseline customer satisfaction levels;
- Contacting customers who have complained and work with them to resolve their issues;
- Promoting a positive work environment for employees and leading by example;
- Managing staffing levels for the customer service counter and other key areas;
- Ensuring associates are adequately trained and up to date on current procedures;
- Overseeing cashiers, filling and switching up cash registers, scheduling cashiers' breaks, assigning associates to a cashier role when the store is too busy, etc;
- Various other front end operations.
Shift Management
Bulldog Pizza ETC
Jefferson
05.2012 - 11.2015
- Delegate tasks to restaurant staff and supervise their performance
- Maintain a fully-stocked inventory and order food supplies, as needed
- Manage dining reservations
- Arrange to have shifts covered (e.g. when employees take time off)
- Help staff resolve on-the-job challenges
- Track daily costs and revenues
- Balance the cash register at the end of the shift
- Coordinate with suppliers as they deliver food product orders
- Ensure client satisfaction and gracefully handle any complaints
- Open or close the restaurant (when responsible for the first or last shift)
- Inform the next Shift Manager about pending tasks
- Report maintenance and training needs
Education
Bachelor of Arts - Biology
University of North Texas
Denton, TX05.2018
Skills
- Crisis intervention
- Patient observation
- Vital sign monitoring
- Electronic documentation
- Therapeutic communication
- Safety protocols
Certification
- CPR/BLS Certified 07/2025
- CPI Certified 08/2025
- HWC Certified 03/2026
Timeline
Lead Adolescent Psychiatric Patient Care Assistant
Collin Springs Hospital
06.2024 - Current
Adolescent Psychiatric Patient Care Assistant
Mesa Springs Hospital
05.2023 - 06.2024
Lead Adolescent Psychiatric Behavior Health Technician
Haven Behavioral Health
02.2022 - 05.2023
Lead Mental Health Technician
University Behavioral Health
09.2020 - 02.2022
Shift Management
Bulldog Pizza ETC
03.2018 - 09.2020
Customer Service Manager
Walmart Super Center
11.2015 - 03.2018
Shift Management
Bulldog Pizza ETC
05.2012 - 11.2015
Bachelor of Arts - Biology
University of North Texas
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