Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hady Portilla

Hialeah,FL

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements, highly motivated Sales Associate with extensive customer service and sales experience, outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets, consistently recognized for sales performance and excellence in customer service, retail sales professional versed in product placement and merchandising, detail-oriented team player with strong organizational skills, seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience

Work History

Akira Parfums, Sales Associate

Barbara, Alvarez
01.2013 - 12.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Assessed customer needs educating clients on current promotional offerings and utilized suggestive/persuasive selling techniques to drive sales.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Priced tagged and stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Increased revenue and sales by 20%

Pasteur Medical Center, Assistant Manager

Jorge
01.2009 - 01.2012
  • Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
  • Tracked inventory of ingredients and supplies to keep kitchen well stocked and meet product and service demands.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Pizza Patron, Sales Representative

Angela
01.2008 - 01.2009
  • operated sales area
  • Handled customer service inquiries in person, via telephone and through email.
  • Verified insurance eligibility and coverage for patients.
  • Balanced deposits and credit card payments each day.
  • Resolved billing inquiries and disputes in timely fashion.
  • Provided exceptional customer service to patients, answering questions and addressing concerns.
  • Evaluated customer purchase requirements and recommended best-fit company offerings.

Education

Bashlors - Foreign Trade

Comercio Exterior
Cuba
07.1997

High School Diploma -

Alexandra Kollatai
Cuba
07.1994

Skills

  • Product and Service Sales
  • Verbal Communication
  • Cash Register Operation
  • Customer Service
  • Sales Expertise
  • Stocking and Replenishing
  • Sales and Marketing
  • Store Opening and Closing

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Akira Parfums, Sales Associate

Barbara, Alvarez
01.2013 - 12.2020

Pasteur Medical Center, Assistant Manager

Jorge
01.2009 - 01.2012

Pizza Patron, Sales Representative

Angela
01.2008 - 01.2009

Bashlors - Foreign Trade

Comercio Exterior

High School Diploma -

Alexandra Kollatai
Hady Portilla