Using my skills in the workplace, I can provide high-quality care and customer service while practicing effective and efficient communication. Because of my organizational skills and attention to detail, I can learn and understand the tasks I am assigned efficiently and effectively.
Work History
Registered Behavior Technician
4 Months
Aim Behavior Services, LLC. | 03.2026 - 07.2026
Monitored client progress through data collection, ensuring accuracy and consistency in reporting.
Collaborated with multidisciplinary teams to develop effective treatment strategies tailored to client needs.
Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
Used Trellis to document patient information, progress notes, and treatment plans.
Commercial & Residential Sanitation Specialist
7 Years 10 Months
Shanna Lee’s Cleaning Co. | 06.2018 - 04.2026
Conducted thorough inspections and ensured proper care of all facilities to uphold standards.
Upheld sanitation standards to promote a safe and healthy environment.
Accepted extra shifts to maintain operational efficiency and service quality.
Executed written and oral instructions with precision and attention to detail.
Engaged in proactive dialogue with supervisor and clients to address needs and expectations.
In-Home Caregiver
2 Years 10 Months
Lyncare, LLC | 03.2021 - 01.2024
Administered medication as prescribed and maintained accurate records.
Trained new caregivers on best practices and company protocols to improve service delivery.
Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
Monitored progress and documented patient health status changes to keep care team updated.
Maintained detailed records of client information, including medical history, personal preferences, goals, and care plan updates.
Retail Associate
2 Years 6 Months
Ross Dress for Less | 04.2019 - 10.2021
Resolved customer complaints promptly with sincerity.
Enabled customers to feel appreciated by answering questions about products in person and by telephone.
Operated a cash register to record transactions accurately and efficiently.
Maintained current knowledge of store promotions and highlighted sales to customers.
Agreed to take on additional trainings to be a more versatile employee and volunteered to work extra shifts to ensure proper coverage.
Shift Manager
11 Months
The Soda Barn, LLC | 09.2020 - 08.2021
Ensured all items were properly stocked while on shift.
Accurately balanced the cash registers at the end of each shift with integrity.
Effectively delegated tasks to each team member while also contributing to the team.
Professionally and sincerely addressed customer complaints and concerns while communicating effectively and managing staff to implement changes as needed.
Provided proficient training to new employees and ensured all employees on shift were adequately trained.