Haelee Christman
Ann Arbor,MI
Summary
Bachelor of Arts in Political Science from the University of Michigan. Actively seeking opportunities to apply academic knowledge in real-world settings. Strong analytical and research skills developed through coursework and projects. Committed to continuous learning and professional growth in the field of political science.
Overview
5
5
years of professional experience
Work History
Cashier & Assistant Supervisor
Buhr Park Ice Rink
Ann Arbor
11.2023 - Current
- Provide great customer service
- Check out customers for open skates
- Answer phone calls
- Maintain safe environment for customers
- Provide skates for skate rentals
- City of Ann Arbor
- Maintained cleanliness and organization in the cashier area and lobby.
- Handled cash, credit, and gift card transactions accurately and securely.
- Collaborated with team members to ensure a positive customer experience.
- Provided information on safety rules and rink etiquette to guests.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Handled customer inquiries and resolved issues promptly and professionally.
Canoe Attendant 2 & Assistant Supervisor 2
Argo/Gallup Canoe Liveries
Ann Arbor, MI
05.2022 - 10.2025
- Providing great customer service
- Driving customers to and from each service location
- Providing clear instructions to ensure customer safety
- Delegate tasks to Attendant 1s and 2s
- Handle tasks with cash and customer items
- Answer phone calls and provide accurate information about our services
- Lifting boats and loading canoe trailers
- Resolved customer inquiries and concerns efficiently to enhance visitor experience.
- Ensured that all customer service standards were met or exceeded during each shift.
- Assisted customers with canoe and kayak rentals and safety equipment selection.
- Conducted routine inspections of canoes and kayaks for safety and functionality.
- Collaborated with team members to prepare for busy rental days during peak seasons.
Team Sales Lead
Rally House Arborland
Ann Arbor
02.2024 - 04.2024
- Provide great customer service
- Delegate tasks to sales associates
- Opening and closing manager
- Handle cash out
- Keep the store clean and organized
- Answer phone calls
- Check in shipment, reticket products, manage packages, and cashier duties
- Ann Arbor
Retail Sales Associate
Bohmey Beauty
Ann Arbor, MI
01.2023 - 10.2023
- Assisted customers in selecting beauty products and provided product knowledge.
- Handled cash transactions accurately and managed point-of-sale systems.
- Maintained store cleanliness and organized product displays to enhance the shopping experience.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Provided product information and answered customer questions.
- Created price tags and merchandise signs for new items.
- Offered suggestions for additional items that may be of interest to customers.
- Kept informed about new products arriving at the store on a regular basis.
Product Inspector/Quality Assurance Associate (Contract)
Homedics
Commerce Township
01.2021 - 10.2021
- Responsible for conducting routine and non-routine analyses and testing of medical and non-medical products and materials
- Investigating and confirming customer complaints
- Completing SKU investigations which required documentation to explain errors identified in the products
- Perform visual inspections of finished products.
- Ensuring inventory and warehouse cleanliness and safety standards are maintained.
Education
Bachelor’s - Political Science
University of Michigan
Ann Arbor, MI12-2025
Bachelor’s - Political Science, Philosophy
Eastern Michigan University
Ypsilanti04.2023
Skills
- Hardworking
- Fast learner
- Leader
- Team player
- Customer service
- Critical thinking
- Problem solving
- Multitasking and organization
- Patience and empathy
- Effective communication
Languages
English
Timeline
Team Sales Lead
Rally House Arborland
02.2024 - 04.2024
Cashier & Assistant Supervisor
Buhr Park Ice Rink
11.2023 - Current
Retail Sales Associate
Bohmey Beauty
01.2023 - 10.2023
Canoe Attendant 2 & Assistant Supervisor 2
Argo/Gallup Canoe Liveries
05.2022 - 10.2025
Product Inspector/Quality Assurance Associate (Contract)
Homedics
01.2021 - 10.2021
Bachelor’s - Political Science
University of Michigan
Bachelor’s - Political Science, Philosophy
Eastern Michigan University