Haffid Porras
Orem,UT
Summary
Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives. Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
8
8
years of professional experience
Work History
Account Executive
Sir Walter Candy
05.2015 - Current
- Resolve customer complaints regarding sales and service
- Determine price schedules and discount rates
- Monitor customer preferences to determine focus of sales efforts
- Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services
- Answer customers' questions about products, prices, availability, or credit terms
- Negotiate prices or terms of sales or service agreements
- Maintain customer records, using automated systems
- Prepare sales contracts for orders obtained, and submit orders for processing
- Demonstrate and explain operation and use of products
- Visit establishments to evaluate needs or to promote product or service sales.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Executed successful sales strategies to convert leads into customers.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Collaborated with internal teams to develop account strategy.
- Managed sales cycle to maintain solid customer base.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Gained understanding of goals, objectives and processes to meet client business needs.
- Set and achieved company defined sales goals.
SALES REP
Aptive Environmental
04.2021 - 09.2021
- Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services
- Answer customers' questions about products, prices, availability, or credit terms
- Quote prices, credit terms, or other bid specifications
- Emphasize product features based on analyses of customers' needs and on technical knowledge of product capabilities and limitations
- Negotiate prices or terms of sales or service agreements
- Maintain customer records, using automated systems
- Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences
- Prepare sales contracts for orders obtained, and submit orders for processing
- Select the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations
- Provide customers with ongoing technical support
- Attend sales and trade meetings, and read related publications in order to obtain information about market conditions, business trends, and industry developments
- Sell service contracts for products.
Marketing Director
Delgatti Co.
07.2019 - 02.2020
- Built strong relationships with industry professionals and influencers.
- Devised marketing plans using digital strategies, print advertising, and word of mouth tactics.
- Created content and promotional materials to drive engagement and conversions.
- Deployed well-coordinated campaigns, events and public relations strategies to promote brand.
- Planned and executed events and marketing programs to increase qualified leads.
- Developed and implemented successful marketing strategies to increase brand visibility and sales performance.
- Conducted market analysis and research to identify trends and opportunities.
- Created innovative strategies to drive customer engagement.
- Developed and presented marketing plans and reports to CEO.
SALES REP
Vivint Smart Home
05.2019 - 08.2019
- Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services
- Answer customers' questions about products, prices, availability, or credit terms
- Quote prices, credit terms, or other bid specifications
- Emphasize product features based on analyses of customers' needs and on technical knowledge of product capabilities and limitations
- Negotiate prices or terms of sales or service agreements.
Education
Master of Business Administration (M.B.A.) - Finance
UTAH VALLEY UNIVERSITY
05.2025
High School Diploma -
Timpanogos High School
Orem, UT05.2015
Skills
- Portuguese
- Spanish
- Focused
- Creative
- Account Management
- Business Development and Planning
- Verbal and Written Communication
- Sales Strategies Implementation
- Customer Relationships
- Lead Generation
- Client Campaigns
- Sales Expertise
- Business Growth Opportunities
- Customer Presentations
- Prospecting and Cold Calling
- Product and Service Sales
- Needs Assessment
- Sales Target Monitoring
- Executive Leadership
- Marketing Management
References
Alfonso Porras, CEO, Sir Walter Candy, (801) 722-4461, alfonso@sirwaltercandy.com, Former Boss
Golf
Love to play golf. Its helped me over the years to learn valuable lessons about myself and exceed in business opertunities as well.
Languages
English
Native or Bilingual
Portuguese
Professional Working
Spanish
Professional Working
Timeline
SALES REP
Aptive Environmental
04.2021 - 09.2021
Marketing Director
Delgatti Co.
07.2019 - 02.2020
SALES REP
Vivint Smart Home
05.2019 - 08.2019
Account Executive
Sir Walter Candy
05.2015 - Current
Master of Business Administration (M.B.A.) - Finance
UTAH VALLEY UNIVERSITY
High School Diploma -
Timpanogos High School
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