Overview
Work History
Education
Additional Information
Timeline
Generic

Hafsa Abdulle

Auburn,WA

Overview

6
6
years of professional experience

Work History

Senior Plasma Center Technician

Biolife Plasma Services
10.2022 - 09.2023
  • Set up, maintained and verified sterility of lab equipment and tools.
  • Documented and verified patient information using laboratory information system.
  • Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
  • Troubleshot problems with equipment and recalibrated devices or brought serious concerns to supervisor for handling.
  • Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.

Case Manager

African Community Housing & Development
09.2020 - 03.2022
  • Increased customer satisfaction by resolving issues.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Managed over 25 customer calls per day
  • Participated in team-building activities to enhance working relationships.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.

Hospital Volunteer

Doctors Hospital
09.2017 - 06.2018
  • Developed strong communication skills to convey messages to personnel by phone, email or text.
  • Scheduled patients for appointments and maintained master calendar.
  • Carried laboratory specimens, results and charts to appropriate departments
  • Supported office operations by expertly handling administrative needs.
  • Resolved customer inquiries and complaints promptly and with professionalism
  • Adhered to policies and procedures to promote hospital mission and vision
  • Transported patients and helped with discharge procedures.
  • Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.

Education

Bachelor of Science - Allied Health, Respiratory Care Track

Seattle Central Community College
Seattle, WA
06.2026

Additional Information

Aden Hussein, Housing Manager

African Community Housing & Development

(206) 981-8455


Scott Mahoney

Seattle Central Respiratory Care Instructor

scott.mahoney@seattlecolleges.edu



Timeline

Senior Plasma Center Technician

Biolife Plasma Services
10.2022 - 09.2023

Case Manager

African Community Housing & Development
09.2020 - 03.2022

Hospital Volunteer

Doctors Hospital
09.2017 - 06.2018

Bachelor of Science - Allied Health, Respiratory Care Track

Seattle Central Community College

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Hafsa Abdulle