Hagar Hudspeth
Professional Developer
Dallas,TX
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
5
5
years of professional experience
Work History
EDUCATIONAL INSTRUCTOR
Richard Allie Middle School
01.2023 - Current
- Managed classroom dynamics with over 200 students. Designed and delivered engaging lesson plans fostering academic growth and student participation. Adapted teaching methods to accommodate diverse learning styles and special needs. Communicated regularly with parents and staff to align on student progress and classroom goals. Presented complex topics in a clear, relatable manner.
- Participated in ongoing professional development opportunities to stay current on educational trends and enhance teaching skills.
- Established high expectations for behavior and academic performance, motivating students to reach their full potential.
- Assessed student progress regularly, adjusting lessons and strategies as needed to maximize learning outcomes.
CUSTOMER SERVICE REPRESENTATIVE
Amazon
01.2020 - 01.2023
- Focused on accuracy, efficiency, and exceptional customer service. Maintained on-time delivery rates above company standards. Scanned inventory and ensured minimum errors.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
CUSTOMER SERVICE REPRESENTATIVE
Altr’d State- Galleria Mall
01.2020 - 01.2021
- Delivered high quality service to a diverse customer base. Identified customer needs and recommended products. Handled money and tracked sales using POS systems.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Arts - Graphic Design
Stephen F Austin State University
Nacogdoches, TX06.2020
Skills
- Customer Relationship Management (CRM)
- Sales Process Familiarity
- Conflict Resolution & Problem Solving
- Communication & Active Listening
- Public Speaking & Presentations
- Team Collaboration
- Collaborative learning
- Teaching strategies
- Educational research
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementCompany CulturePersonal development programsWork from home optionTimeline
EDUCATIONAL INSTRUCTOR
Richard Allie Middle School
01.2023 - Current
CUSTOMER SERVICE REPRESENTATIVE
Amazon
01.2020 - 01.2023
CUSTOMER SERVICE REPRESENTATIVE
Altr’d State- Galleria Mall
01.2020 - 01.2021
Bachelor of Arts - Graphic Design
Stephen F Austin State University
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