Hagar Shaban
2161 W12 Th St Brooklyn,,NY
Summary
Personable and enthusiastic professional with experience in sales and customer relations positions. Seeking for better position
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Dunkin Donuts
Manger
Brooklyn
07.2022 - Current
- In charge of inventory management
- Reconciled daily sales transactions to balance and log day-to-day revenue
- Ensuring quality food production
- Quality crew engagement and communication
- Responsible for meeting ones target during a shift
- Receives deliveries and checks for quality of items
- Maintains food and health standards within store.
Exit Realty Professionals
Front Desk Office
Brooklyn
03.2021 - 06.2022
- Used software to enter customer information and updated it whenever patrons changed rooms
- Kept track of files and records by putting in place efficient and well-organized filing systems
- In charge of answering a multi-line phone system, responding to inquiries, and transferring calls to the appropriate departments and personnel
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
National Bank of Egypt
Bank Tellers
Cairo
12.2019 - 05.2021
- Serves customers by completing account transactions
- Provides account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits
- Sells cashier's checks, traveler's checks, and series e bonds
- Answers questions in person or on telephone and refers customers to other bank services as necessary.
Lama Driving School
Front Desk Office
Brooklyn
05.2019 - 10.2019
- Provide in person and over the phone customer care to fulfill customer's needs and concerns
- Manage customer's information to reserve appointments while keeping it confidential
- Assist customers to accurately choose from different offers and services based on their needs.
Education
Bachelor Of Science - Accounting
Hunter College of The City University of New York
New York, NY 09.2021 - Current
Skills
Proficient in dealing with computersCustomer ServiceSales techniques knowledgeProblem analysis and resolutionAdaptabilityCommunicationTime management
Timeline
Dunkin Donuts
Manger
07.2022 - Current
Bachelor Of Science - Accounting
Hunter College of The City University of New York
09.2021 - Current
Exit Realty Professionals
Front Desk Office
03.2021 - 06.2022
National Bank of Egypt
Bank Tellers
12.2019 - 05.2021
Lama Driving School
Front Desk Office
05.2019 - 10.2019