Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hagos Gaim

Seattle

Summary

Dedicated taxi driver with a proven track record in customer service and conflict resolution. Committed to ensuring passenger satisfaction through effective communication and attention to detail. Experienced taxi driver skilled in time management and problem-solving. Proven ability to navigate city routes efficiently, maintain vehicle safety, and provide exceptional customer service. Ready to leverage expertise to enhance passenger experiences. Highly organized taxi driver with strong communication and conflict resolution skills. Maintained a clean driving record while delivering timely and safe transport solutions, ensuring high levels of passenger satisfaction.

Overview

17
17
years of professional experience

Work History

Taxi Driver

Hagos GAIM / Seattle Yellow cabs
Seabeck
01.2017 - Current
  • Navigated city routes efficiently to ensure timely passenger transport.
  • Maintained vehicle cleanliness and functionality for safe driving conditions.
  • Assisted passengers with luggage and ensured comfort during rides.
  • Communicated effectively with dispatch to receive ride requests and updates.
  • Followed traffic laws and safety regulations to guarantee passenger safety.
  • Provided excellent customer service, addressing passenger inquiries and concerns.
  • Inspected tires, lights, brakes, gas level, oil level. prior to each trip.
  • Greeted customers and provided assistance with luggage.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
  • Offered assistance to disabled passengers and stowed wheelchairs and other equipment correctly.
  • Ensured vehicle was clean and in proper working order before each shift.
  • Provided information about local areas such as points of interest or current or upcoming events when requested by customers.
  • Determined pickup assignments and shift schedule by checking in with dispatch service.
  • Performed basic maintenance tasks such as checking fluid levels or tire pressure at the beginning of each shift.
  • Reported any mechanical problems or needed repairs to supervisor immediately.
  • Attended mandatory training sessions related to safety regulations or other topics as assigned.
  • Maintained contact with dispatch office to receive instructions and updates on routes, traffic conditions, and special requests.

Hotel Housekeeper

Fairmont Olympic Hotel Seattle
Seattle
09.2008 - 12.2016
  • Maintained cleanliness and organization of guest rooms and common areas.
  • Replenished supplies and amenities in guest rooms daily.
  • Operated cleaning equipment such as vacuums and floor polishers effectively.
  • Reported maintenance issues promptly to ensure guest satisfaction.
  • Collaborated with team members to complete daily cleaning assignments efficiently.
  • Adhered to safety and sanitation standards throughout the hotel premises.
  • Assisted in training new staff on housekeeping procedures and best practices.
  • Conducted deep cleaning tasks during off-peak periods to enhance hotel appearance.
  • Completed daily list of rooms to turnover between guests, consistently meeting deadlines and completing thorough work.
  • Cleaned lobby, lounge and other public areas to maintain health standards and organized, tidy space.
  • Provided excellent customer service by responding quickly to inquiries.
  • Wrote shift reports detailing housekeeping activities, room vacancies and timekeeping data.
  • Complied with regulations regarding hazardous chemicals storage and disposal, depositing empty containers in appropriate receptacles.

Education

Bachelor of Arts - Bible And Theology

Bethel Bible College London
London, England
02-2025

Skills

  • Customer service
  • Effective communication
  • Conflict resolution
  • Problem solving
  • Time management
  • Critical thinking
  • Team collaboration
  • Organizational skills
  • Project management

Timeline

Taxi Driver

Hagos GAIM / Seattle Yellow cabs
01.2017 - Current

Hotel Housekeeper

Fairmont Olympic Hotel Seattle
09.2008 - 12.2016

Bachelor of Arts - Bible And Theology

Bethel Bible College London

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