Anthony Hagiu

• Provided technical assistance to homeowners, architects, engineers, contractors, framers, and other customers alike, guiding them through step-by-step resolutions with patience and professionalism.
• Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
• Successfully resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
• Maintained a high level of expertise on company products, ensuring that all customers received accurate, relevant information tailored to their specific needs.

• Performed challenging assignments involving the development, execution, supervision, and coordination of all technical aspects within a job request.

• Maintained high level quality assurance to confirm that all work is in accordance with plans, specifications, and industry standards.

• Handled administrative tasks for the project manager and team members to keep the project running smoothly.

• Collaborated with supervisors to design and communicate initial customer expectations, choosing realistic, obtainable goals to highlight progress milestones.

• Participated in strategy development meetings, coordinating key alliances, and project initiatives. Maintained close connection with project personnel to quickly identify and resolve problems.

• Guided athletes with encouragement, motivation and professional advice to support athletic performance and overall well-being.

• Monitored student athlete academic performance through grade checking and boosted results with study hall and techniques.

• Educated athletes in rules, strategies, sportsmanship and performance principles.

• Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.