Hai Mai
Tustin,CA
Summary
Hardworking professional experienced in woodworking and carpentry. Skilled in construction of furniture and cabinetry, as well as repairs and modifications of existing structures. Reliably reads plans, operates tools and equipment, and helps with installations.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Experienced with HVAC systems installation, maintenance, and repair. Uses diagnostic tools and problem-solving skills to enhance system performance and customer satisfaction. Knowledge of industry standards and best practices ensures reliable and efficient service delivery.
Overview
20
20
years of professional experience
1
1
Certification
1
1
Language
Work History
Hardwood Floor Installer
Self-employeed
03.2015 - Current
- Provide exceptional customer service by addressing client concerns and answering questions about flooring options, maintenance, and care.
- Streamline installation process, utilizing reliable tools and equipment for optimal results.
- Conduct thorough post-installation inspections to guarantee proper alignment, leveling, and finishing of installed floors.
- Complete projects on schedule, ensuring timely communication with clients regarding progress updates and potential delays.
- Successfully manage multiple projects simultaneously, prioritizing tasks and maintaining clear communication with clients to ensure timely completion.
Handy Person
Self-employeed
05.2006 - 03.2015
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Cut, shaped and installed siding, roofing and framing to protect interior of properties from harsh weather conditions.
- Repaired existing structures such as staircases, decks, or door frames with precision to extend their lifespan without compromising structural integrity or aesthetics.
- Completed complex projects within deadline, managing time efficiently between multiple tasks.
- Enhanced customer satisfaction by promptly addressing and resolving maintenance issues.
- Reduced repair costs for clients by employing efficient troubleshooting techniques.
- Earned repeat business through referrals from satisfied customers who appreciated the professionalism displayed in every interaction.
Education
High School Diploma -
Quang Trung
Da Lat, Viet NamNo Degree - General Studies
Iowa Central Community College
Fort Dodge, IA 05.2001 -
Associate of Science - Construction Management
Fullerton College
Fullerton, CA 05.2001 -
Diploma - HVAC
Brownson Technical School
Anaheim, CA 05.2001 -
Skills
- HVAC controls
- Blueprint reading
- HVAC software proficiency
- CAD software
- Hand tool proficiency
- Power tool operation
- Hardwood installation
- Effective problem resolution
- Organizational time strategies
- Proficient in handling multiple tasks
Certification
HVAC/R
Timeline
Hardwood Floor Installer
Self-employeed
03.2015 - Current
Handy Person
Self-employeed
05.2006 - 03.2015
No Degree - General Studies
Iowa Central Community College
05.2001 -
Associate of Science - Construction Management
Fullerton College
05.2001 -
Diploma - HVAC
Brownson Technical School
05.2001 -
High School Diploma -
Quang Trung