Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Haiam Gendi

Elkhart,IN

Summary

Dynamic and results-driven professional with over 8 years of experience in management, team leadership, event coordination, and strategic planning. Skilled in coaching, training, and motivating teams to achieve organizational goals. Expertise in volunteer management, budgeting, program development, and building strong, collaborative relationships. Known for exceptional problem-solving abilities, driving efficiency, and fostering a positive, mission-driven work culture.

Overview

12
12
years of professional experience

Work History

Store Manager

Thrift at Woodland Crossing
04.2023 - Current
  • Lead and manage daily operations of a busy retail environment, overseeing a team of six paid staff and over 70 volunteers
  • Responsible for ensuring efficient store operations, inventory control, sales strategies, and donor relations
  • Collaborate with leadership to develop long-term strategies, marketing plans, and budgets to support store growth and mission goals
  • Develop and implement volunteer recruitment, training, and scheduling processes, fostering an inclusive and supportive environment
  • Create and monitor a yearly budget, ensuring adherence to financial goals and effective management of resources

Volunteer Coordinator/Event Assistant

City of Elkhart Parks and Recreation
04.2022 - 04.2023
  • Managed volunteer programs and supported the planning and execution of over 20 community events, ensuring smooth operations and high participation
  • Coordinated event logistics, vendor relationships, and communications, ensuring seamless execution of events and high community satisfaction
  • Collaborated with external organizations to secure additional support for park programs and events

Ministry Support Team Coach

Mennonite Mission Network
11.2018 - 04.2022


  • Trained and mentored over 25 teams, focusing on goal-setting, accountability, and performance improvement
  • Managed relationships with 28 international workers across 15 countries, ensuring effective communication and resource coordination
  • Successfully turned around underperforming teams, bringing them into financial surplus within three years
  • Oversaw budgeting and financial reporting on Donor Elf, Raiser Edge, and Financial Edge platforms, ensuring transparency and accountability in financial management

Volunteer

Court-Appointed Special Advocate (CASA)
08.2017 - 05.2020
  • Company Overview: Child and Parent Services
  • Advocated for children in foster care, ensuring their safety and well-being through relationship-building, investigation, and court testimony
  • Gathered and analyzed information from involved parties, providing well-rounded, objective recommendations to the court
  • Maintained strict confidentiality and adhered to legal standards while advocating for the best interests of children in foster care
  • Supported both biological and foster parents in meeting their responsibilities, ensuring accountability for their commitments
  • Child and Parent Services

Regional Assistant/Event Coordinator

Mennonite Mission Network
01.2013 - 01.2018
  • Supported regional directors and international teams by coordinating events, managing logistics, and overseeing vendor relations
  • Liaised with vendors and managed event logistics, including set-up, tear-down, and follow-up processes
  • Coordinated travel and meeting schedules for regional directors and international workers, optimizing efficiency and reducing travel costs
  • Prepared and disseminated communication materials, such as reports, invoices, and emails, ensuring all parties were informed and aligned

Education

Associate of Arts - Business

Ivy Tech Community College of Indiana
Indianapolis, IN
05-2012

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Training and mentoring
  • Outstanding communication skills

Languages

Arabic
Native or Bilingual
English
Full Professional

Timeline

Store Manager

Thrift at Woodland Crossing
04.2023 - Current

Volunteer Coordinator/Event Assistant

City of Elkhart Parks and Recreation
04.2022 - 04.2023

Ministry Support Team Coach

Mennonite Mission Network
11.2018 - 04.2022

Volunteer

Court-Appointed Special Advocate (CASA)
08.2017 - 05.2020

Regional Assistant/Event Coordinator

Mennonite Mission Network
01.2013 - 01.2018

Associate of Arts - Business

Ivy Tech Community College of Indiana

Similar Profiles

CREATE PROFILE
Haiam Gendi