HAIDE ARCE

• Finished Improve workflow efficiency by regularly updating and organizing the inventory of medications, supplies, and equipment.
• Promoted positive patient outcomes by adhering to high standards of aseptic technique.
• Ensured timely and accurate production with effective team communication.
• Maintained effective aseptic methods during product transfers between warehouse and clean room.
• Enhanced operational efficiency by consistently calibrating Appex machines and managing line quality.

Typed and filled prescription orders. Provided excellent customer service, worked with team to finish all tasks including inventory preparation and followed all procedures.

• Ensured accurate handling of both over-the-counter and prescribed drugs.
• Showcased talent for handling multiple assignments simultaneously.
• Developed strong communication skills and bilingual expertise.
• Entered and processed patients' prescriptions into internal system.
• Collected co-payments or full payments from customers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Resolved third-party billing, computer system and customer service issues.

• Dealt with customer issues, complaints, and questions in a professional manner
• Communicated directly with doctors' offices via telephone, fax and email
• Processed prescriptions for mail order shipping
• Kept proper inventory levels, rotated stock, and complied with prescription drug recalls right away
• Answered incoming calls and provided answers to customers and healthcare providers' questions
• Make sure things were going smoothly and efficiently in pharmacy
• I took pride in helping our pharmacy acheive goals and expectations and pharmacy got rewarded
• Typed medications accurately
• Insurance billing.

• Educated clients on efficient use of app features for refill orders.
• Maintained a high level of professionalism and calmness with all personnel even in high-stress situations
• Observant to my surroundings
• Detected medication discrepancies during final customer transactions.
• Performed accurate cash counts at the opening and closing of each shift.
• Trained clerks and technicians on point of sale tasks, enhancing productivity.
• Gained familiarity with products and inventory for better client satisfaction.
• Handled phone calls and resolved questions.
• Handled medications for return to stock due to non-pickup.
• Updated patient records with accurate prescription and insurance details.
• Managed daily intake of sizeable medication deliveries.