Haiden Fredericks
Winslow,AZ
Summary
I have been proven to enhance operational efficiency and customer satisfaction at a workplace, I bring a strong work ethic and exceptional stocking proficiency. My background includes streamlining overnight operations, elevating store cleanliness, and mentoring teams for success. Achievements include significantly improving store organization and fostering a positive work environment, demonstrating both leadership and heavy lifting capabilities.
Diligent with comprehensive experience in maintaining store organization and ensuring optimal stock levels. enhancing workflow efficiency and product availability. Demonstrated reliability and teamwork by effectively managing tasks and supporting colleagues.
Overview
6
6
years of professional experience
Work History
Commercial and Residential Cleaner
Outshine Cleaning Co.
10.2024 - Current
- Demonstrated flexibility in adapting to unique client requests while maintaining professional standards throughout each job assignment.
- Reduced allergens in living spaces by performing deep-cleaning tasks, including dusting, vacuuming, and mopping.
- Received positive feedback from clients due to the timely completion of scheduled cleanings without compromising quality standards.
- Enhanced client satisfaction by providing thorough commercial and residential cleaning services.
- Enabled a smooth transition for clients during relocation by providing move-in and move-out cleaning services tailored to their specific needs.
- Achieved high levels of cleanliness by staying up-to-date on industry best practices and applying them consistently across various settings.
- Took pride in contributing to the creation of welcoming living and working spaces, boosting client morale and satisfaction.
- Provided excellent communication with clients regarding scheduling changes or specific service requirements based on individual preferences or property conditions.
- Managed inventory of cleaning supplies, ensuring adequate stock for all assigned tasks without overspending on materials.
- Supported clients'' health and well-being by ensuring consistently sanitized living and working environments.
- Gained repeat business through exceptional performance and building strong relationships with satisfied customers over time.
- Improved the appearance of residential properties, leading to increased property value and marketability.
- Upheld company reputation through exceptional customer service and consistent delivery of high-quality results.
- Collaborated with team members on large-scale cleaning projects, completing tasks quickly and effectively.
- Safeguarded client confidentiality while maintaining access to their private residences or commercial spaces.
- Contributed to a healthy work environment by adhering to safety protocols when handling hazardous materials or equipment.
- Assisted clients in preparing homes for special events or guests through comprehensive cleaning services tailored to their needs.
- Maintained a high level of cleanliness for clients with meticulous attention to detail in all tasks performed.
- Implemented environmentally friendly practices in daily operations, using sustainable products and methods whenever possible.
Overnight Associate
Walmart
06.2024 - 07.2024
- Improved store organization by efficiently stocking shelves and arranging merchandise during overnight shifts.
- Ensured accurate pricing by diligently updating price tags according to current promotions or markdowns while updating current modulars.
- Maintained a clean and safe store environment through consistent cleaning, organizing, and monitoring of potential hazards for customers and co-workers.
- Optimized store layout for better traffic flow with thoughtful rearrangement of merchandise displays.
- Enhanced store appearance by constructing visually appealing merchandise displays and maintaining cleanliness standards throughout the sales floor.
- Maintained neat, organized stockroom free of hazards.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Front End Cashier
Walmart
03.2023 - 09.2023
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
- Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
- Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
- Approached every question or concern with calm and level-headed approach.
Customer Service Representative
Family Dollar/Dollar Tree
09.2021 - 02.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Assistant Store Manager
Family Dollar/Dollar Tree
04.2022 - 10.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Housekeeping and Laundry Attendant
Econolodge Inn And Suites
01.2020 - 05.2020
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors to ensure no bacteria from Covid would affect any persons.
- Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
- Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.
Housekeeping and Laundry Attendant
Fairfield Inn & Suites by Marriot
09.2019 - 01.2020
- Ensured timely room availability for incoming guests by efficiently completing housekeeping tasks within allotted time frames.
- Enhanced team productivity by collaborating with colleagues to complete tasks quickly and efficiently.
- Played an integral role in maintaining a positive reputation for the hotel property, resulting from consistently well-maintained and clean accommodations.
- Upheld strict confidentiality regarding sensitive information encountered during the course of duty, including guest personal belongings left unattended in their rooms.
Laundry Attendant
GreenTree Inn Flagstaff
04.2019 - 07.2019
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Made sure that housekeeper carts where restockled with fresh linen and toiletries prior to the next work day.
Education
High School Diploma -
Grad Solutions
Phoenix, AZ07.2019
Skills
- Stocking proficiency
- Strong Work Ethic
- Efficient Currency Counting
- Heavy Lifting
- Loading and unloading freight
- Safety awareness
- Eco-friendly cleaning practices
- Staff training and development
- Initiative and Self-motivation
- Chemical handling
- Record keeping
- Confidentiality and discretion
- Problem-solving capacity
- Sanitization procedures
- Willingness to learn
- Multitasking Abilities
- Reliability
Timeline
Commercial and Residential Cleaner
Outshine Cleaning Co.
10.2024 - Current
Overnight Associate
Walmart
06.2024 - 07.2024
Front End Cashier
Walmart
03.2023 - 09.2023
Assistant Store Manager
Family Dollar/Dollar Tree
04.2022 - 10.2022
Customer Service Representative
Family Dollar/Dollar Tree
09.2021 - 02.2023
Housekeeping and Laundry Attendant
Econolodge Inn And Suites
01.2020 - 05.2020
Housekeeping and Laundry Attendant
Fairfield Inn & Suites by Marriot
09.2019 - 01.2020
Laundry Attendant
GreenTree Inn Flagstaff
04.2019 - 07.2019
High School Diploma -
Grad Solutions
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