Summary
Overview
Work History
Education
Skills
Timeline
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Haiden Gibbs

Marysville,KS

Summary

Accomplished Manager with a proven track record at Taco Bell, enhancing customer satisfaction and leading teams to peak performance. Expert in staff management and customer service, adept at resolving conflicts and mentoring staff. Skilled in time management and problem-solving, significantly improving operational efficiency and team productivity.

Overview

6
6
years of professional experience

Work History

Manager

Taco Bell
07.2024 - 11.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.

Manager

Sonic
01.2023 - 07.2024
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maintained professional, organized, and safe environment for employees and patrons.

Cook/Front Counter

Sunnys Express
01.2022 - 12.2023
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.

Crew

Hardee's
01.2019 - 01.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.

Education

High School Diploma -

Hobart High School
Hobart
05.2024

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Task delegation
  • Relationship building

Timeline

Manager

Taco Bell
07.2024 - 11.2024

Manager

Sonic
01.2023 - 07.2024

Cook/Front Counter

Sunnys Express
01.2022 - 12.2023

Crew

Hardee's
01.2019 - 01.2022

High School Diploma -

Hobart High School

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Haiden Gibbs