Haiden McCoy
Pittsburg,KS
Summary
Motivated cybersecurity professional with hands-on training from the Google Cybersecurity Professional Certificate and preparing for CompTIA Security+ certification. Strong foundation in threat detection, risk assessment, SIEM tools, network security, and incident response. Passionate about protecting organizational systems and improving security posture through proactive monitoring and vulnerability management.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Home Depot
Pittsburg, KS
05.2023 - Current
- Assisted customers in product selection, ensuring optimal purchase decisions.
- Maintained store displays and inventory levels to enhance customer experience.
- Trained new associates on sales techniques and product knowledge effectively.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Have extensive training and expertise in various IT domains throughout Home Depots systems to enhance operational efficiency.
IT Technician
GameStop
Pittsburg, KS
11.2022 - 05.2023
- Provided technical support for hardware and software issues, ensuring optimal system functionality.
- Assisted customers with product inquiries and troubleshooting, enhancing overall satisfaction.
- Conducted routine maintenance on gaming consoles and PCs, improving device performance and longevity.
- Documented service requests and resolutions in ticketing system for improved tracking and follow-up.
- Collaborated with team members to streamline repair processes, increasing efficiency in service delivery.
Education
Business Management
Pittsburg State University
Pittsburg, KS12-2027
Skills
- Digital forensics
- Attention to detail
- Log analysis
- Incident response
- Risk assessment
- Network security
- Vulnerability assessment
- Incident response management
- Compliance monitoring
- Security architecture
Certification
Google cybersecurity Certification
CompTIA Security+ SY0-701
CompTIA Network+
Timeline
Sales Associate
Home Depot
05.2023 - Current
IT Technician
GameStop
11.2022 - 05.2023
Business Management
Pittsburg State University