HAIDER HAMEED
Administrative/Treasurer
Basra
Summary
A banking specialist with an eye for detail, with extensive experience in exchange and foreign exchange brokerage firms, including financial transactions, as well as ensuring compliance with banking regulations and diligent work. He is proficient in the use of accounting and banking systems and provides excellent service during his work. He has one year of experience in financial operations. I work in the field of accounting and am proficient in typing and filling programs to serve the needs of the clients. I am quick to respond to work. I have the ability to read, write, and speak English.
Overview
2
2
Languages
Work History
treasurer
Al Taif Exchange Company
- Compliance with the instructions and controls of the Central Bank of Iraq in financial operations and registration in accounting books.
- Managing internal funds transfers efficiently to ensure smooth financial operations within the company.
- Supervising foreign transfers, including international transactions, to facilitate them and ensure smooth exchange operations.
- Working on issuing and filling electronic payment cards from Master Card, Visa, and other cards to ensure safe and reliable transactions.
- Supervising the processing of all types of cards, including prepaid cards, debit and credit cards, to support customer transactions and meet requirements.
- Conducting a comprehensive counting, sorting, and accounting process for high-value amounts to ensure accuracy and compliance with financial regulations.
- Implementing and maintaining strong financial controls to protect the company from fraud.
- Cooperating with other departments to develop and implement risk management strategies related to financial transactions.
- Implementing and monitoring foreign currency hedging strategies to mitigate currency risks associated with international transactions.
call canter
Zain Company
- Respond to customer inquiries via phone, email, or live chat.
- Provide accurate information about the company’s products or services.
- Resolve customer issues and offer appropriate solutions promptly.
- Log details of customer interactions and complaints in the company’s database.
- Follow up on customer requests to ensure proper resolution.
- Handle complex complaints and escalate them to the management team when necessary.
- Maintain a high level of customer satisfaction and loyalty.
- Adhere to the company’s quality and performance standards.
- Provide regular reports on customer service performance and recurring issues.
- Delivered high-quality results within budget and timeframe targets.
Education
Bachelor of Business Administration - Business Administration Technology
Southern Technical University
BasraWork Environment
- Office or remote work environment.
- Prolonged use of headsets and computers.
- Constant interaction with customers and team members.
- Excellent verbal and written communication skills.
- Ability to deal with customers professionally and patiently.
- Strong problem-solving and decision-making skills.
- Ability to work under pressure and meet deadlines.
Timeline
treasurer
Al Taif Exchange Company
Bachelor of Business Administration - Business Administration Technology
Southern Technical University
call canter
Zain Company
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