HAIFA FAIZ
Atlanta,GA
Summary
Skilled Business Development leader offering 8 years of experience in leading operations andenhancing revenue. Bringing expertise in client acquisition and contract negotiation, along withexcellent interpersonal communication, relationship-building, and team leadership abilities.Results-driven and proactive with a demonstrated record of accomplishment in meeting andexceeding sales and revenue objectives.
Results-driven business professional with proven track record in driving growth and fostering strong client relationships. Skilled in strategic planning, market analysis, and negotiation, consistently delivering impactful solutions. Known for strong focus on team collaboration, adaptability, and achieving targets, ensuring reliable performance in dynamic environments. Proficient in CRM software, sales forecasting, and project management.
Overview
2024
2024
years of professional experience
Work History
Enterprise Account Manager
S.P. Richards
03.2021 - 12.2023
- Managed full-cycle sales processes, consistently exceeding quotas by 18% through strategic client engagement
- Leveraged relationships with OEM partners to co-develop marketing initiatives, enhancing brand visibility
- Achieved high client satisfaction and retention.
- Collaborated with customers to learn business operations and capitalize on upselling and cross-selling opportunities.
Account Executive
PCM
02.2019 - 02.2021
- Navigated organizational changes during the PCM-Insight merger while maintaining strong client relationships
- Developed and maintained relationships with key partners such as Microsoft, HP, Cisco, Dell
- VMware, and Google
- Exceeded sales quotas by implementing solution-based selling strategies.
Sales Associate
Macy's
12.2016 - 02.2019
- Represented premium brands, providing personalized product recommendations that increased department sales by 12%
- Managed inventory across multiple brands, ensuring optimal stock levels and minimizing shrinkage
- Executed promotional strategies, contributing to a 15% rise in customer engagement and repeat business.
Marketing Director/Sales Lead
Scentasia
03.2011 - 01.2013
- Developed marketing strategies to promote premium fragrances and designer handbags to a target market of young collegiate students and fashion industry professionals
- Interacted with customers daily to cater to their specific needs.
Business Development Manager
Shamrock Trading Corporation
01 2024 - 02 2025
- Spearheaded the acquisition of enterprise-level partners for SaaS and ELD solutions, resultingin a 25% increase in annual revenue
- Conducted comprehensive credit risk analyses, approving high-value subscription-basedpartnerships
- Designed and implemented streamlined onboarding processes, reducing client integration timeby 30%
- Mentored and trained a team of 10 sales professionals, leading to a 15% improvement in teamperformance metrics
- Developed and executed targeted sales strategies, securing new enterprise accounts
- Achieved a 20% year-over-year increase in client retention through proactive customer successinitiatives
- Collaborated with cross-functional teams to introduce new SaaS offerings, boosting productadoption rates by 10%.
Education
Bachelor of Arts -
Beaconhouse National University
05-2013
GCE A Levels - Business Administration
Lahore Grammar School
04-2011
Skills
- SaaS and ELD Sales Expertise
- Market Analysis Strategies
- Client Engagement Expertise
- Partnerships, leading to increased retention
- Team Leadership and Mentoring: Experienced in training and guiding sales teams to achieve
- Exceed Performance Goals
- Process Optimization
- Productivity and reduce operational costs
- Technical Proficiency: Familiar with CRM platforms, Microsoft Office Suite, Google Workspace
- ELD Regulatory Systems
- Staff Management, Sales expertise, Relationship building and management, Strategic planning
- Goal-setting, Forecasting ability
- Cold Calling, Market understanding, Territory Management, Networking strength, Vendor
- Management, Revenue Generation
- Performance metrics
- Team leadership
Timeline
Enterprise Account Manager
S.P. Richards
03.2021 - 12.2023
Account Executive
PCM
02.2019 - 02.2021
Sales Associate
Macy's
12.2016 - 02.2019
Marketing Director/Sales Lead
Scentasia
03.2011 - 01.2013
Business Development Manager
Shamrock Trading Corporation
01 2024 - 02 2025
Bachelor of Arts -
Beaconhouse National University
GCE A Levels - Business Administration
Lahore Grammar School
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