Haik Gasparian
Cranston,RI
Summary
Major Accounts District Manager knowledgeable about selling in B2B environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success.
Overview
17
17
years of professional experience
Work History
Major Accounts District Manager
ADP- Automated Data Processing
08.2022 - Current
- Manages territory of Businesses who have 50-150 Employees
- Consecutively met and exceeded sales quota for fiscal year 2022 and 2023.
- Built mutually beneficial partnerships with CPA and Bank partners to enhance overall growth in sales and revenue.
- Set meetings and managed obligations to achieve established goals and commitments.
- Worked with channel and alliance partners on joint marketing and sales opportunities.
- Built senior executive relationships at target accounts and aligned solutions to business needs.
- Grew new customer relationships and revenue through sales Payroll products and HCM services.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Met with clients and demonstrated presentations, technology and education on product and service features and offerings.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Tracked territory sales activity and revenue growth using SFDC
Senior Relationship Banker
Santander Bank
08.2020 - 08.2022
- Follows protocols and policies to ensure operational excellence
- Independently manages a portfolio of both high value consumer clients and small business customers with annual revenue up to $3mm
- Recommends and delivers the best needs-based solutions, as well as introduces key partners such as Investment, Payroll and Mortgage
- Great interpersonal skills which allows outreach to non customers and new prospects as well as managing the current book of business
- Identifies and assists with lending needs for both consumer and small business clients.
Assistant Store Manager II
TD Bank
01.2018 - 12.2019
- Regulatory Compliance, Managed day to day sales efforts in the branch
- Helped with planning schedules and delegating assignments to meet coverage and service demands
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Coached team on effective up selling and cross-selling methods
- Recruited, interviewed and hired individuals which would add value to the team while bringing wealth of experience
- Managed branch operations, including sales, customer service, finances, and record keeping.
Small Business Specialist
Citizens Bank
04.2015 - 04.2018
- Consulted on business packages and made personalized recommendations
- Prospected for new business through networking, community outreach and customer referral generation
- Developed customized solutions of deposit, lending and other products for small business customers
- Originated, reviewed, processed, closed all branch SBA loans
- Manages portfolio of existing business customers
- Provides sales leadership through personal example to ensure franchise growth
- Coach branch employees to business products and sales process.
Restaurant Manager
Pizza Fair
01.2007 - 07.2015
- Prepare and cook to order a variety of specialty foods that require short preparation time
- Take orders and payments from customers and serve patrons
- Maintain sanitation, healthy and safety standards in work areas
- Manage daily, weekly and month finance sheets
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business
- Developed, implemented and managed business plans to promote profitable food and beverage sales
- Prepared for and executed new menu implementations
- Effectively managed payroll and timekeeping, including completion of proper paperwork for new hires and terminations
- Managed 5-person team of cooks and back of house staff.
Education
High School Diploma -
Cranston High School West
Cranston, RI06.2007
Skills
- Excellent Communication Skills
- Critical Thinking
- Microsoft Office
- Industry Expertise
- Expert Negotiation Skills
- CRM Proficiency
- Revenue Growth
- Partnership Development
- Pipeline Maintenance
- Account Management
- Territory Sales Management
- Systems and Software Expertise
- Advanced SalesforceCom User
Languages
Armenian
Native or Bilingual
Spanish
Limited Working
Timeline
Major Accounts District Manager
ADP- Automated Data Processing
08.2022 - Current
Senior Relationship Banker
Santander Bank
08.2020 - 08.2022
Assistant Store Manager II
TD Bank
01.2018 - 12.2019
Small Business Specialist
Citizens Bank
04.2015 - 04.2018
Restaurant Manager
Pizza Fair
01.2007 - 07.2015
High School Diploma -
Cranston High School West
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