Summary
Work History
Education
Skills
Languages
Timeline
Generic

Haila Hernandez

Naples,FL

Summary

Driven professional with a proven track record at Target, excelling in customer service and cash register operation. Skilled in creating positive customer experiences, enhancing loyalty, and resolving conflicts efficiently. Demonstrated ability to train new staff effectively, ensuring seamless integration into high-stress environments. Adept at multitasking and problem-solving, significantly improving customer satisfaction. Highly experienced [Job Title] known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Work History

Seasonal Sales Associate

Target
11.2023 - 01.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Increased customer loyalty with personalized shopping experiences and attentive service.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Greeted customers entering store and responded promptly to customer needs.
  • Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.

Education

High School Diploma -

Palmetto Ridge High School
Naples, FL
05.2025

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-Solving
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Cash Register Operation
  • Stocking and Receiving
  • Store Opening and Closing
  • Sales Training

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Seasonal Sales Associate

Target
11.2023 - 01.2024

High School Diploma -

Palmetto Ridge High School
Haila Hernandez