Haila Savage
Summary
Results-driven logistics professional with over 30 years of experience in shipping and receiving, order management, and customer service. Proven ability to streamline operations, ensuring timely and accurate order fulfillment while enhancing customer satisfaction. Skilled in cross-functional collaboration and dedicated to maintaining high-quality standards in all aspects of logistics.
Overview
29
29
years of professional experience
Work History
Community Service Volunteer
Schneider Electric
West Kingston
07.2011 - 01.2025
- Acted as a deputy project manager, liaising between Schneider Electric and Save The Bay.
- Assisted in organizing and executing yearly events, including a Day of Action event with Save The Bay, International Coastal Cleanup teams, and the Save The Bay Swim.
- Provided support and services, ensuring their needs were met by offering teams of volunteers to complete the needed tasks and facilitated funds to help with the projects.
- Collaborated with 15+ volunteers to achieve the assigned project, demonstrating strong teamwork and communication skills.
Order Management Specialist
Schneider Electric
Foxborough
05.2011 - 01.2025
- Managed the end-to-end order processing cycle, ensuring the accuracy and timeliness of order fulfillment.
- Coordinated with planners, purchasing agents, warehouse staff, and logistics teams to streamline order workflows and improve efficiency.
- Utilized order management systems to track orders, manage inventory, and generate detailed reports.
- Communicated with customers to confirm order details, provide updates, and resolve any issues or discrepancies.
Shipping and Receiving Manager
American Power Conversion
West Kingston
01.1996 - 05.2011
- Managed daily operations of the shipping and receiving department, ensuring timely and accurate processing of incoming and outgoing shipments.
- Coordinated with suppliers, carriers, and internal teams to streamline logistics and improve efficiency.
- Conducted regular audits and inspections to ensure compliance with safety and quality standards.
- Trained and supervised a team of four employees, fostering a collaborative and productive work environment.
- Utilized software to track shipments and generate reports.
Order Processing Specialist
Schneider Electric
West Kingston
01.2009 - 01.2010
- Managed order processing for a high-volume e-commerce platform, ensuring accuracy and efficiency in handling customer orders.
- Coordinated with different departments, including sales, logistics, and customer service, to streamline the order fulfillment process.
- Utilized ERP systems to track and manage inventory, orders, and shipments effectively.
- Resolved customer inquiries and issues related to orders, delivering exceptional service and support.
Education
High School Diploma -
Chariho Regional High School
Wood River JunctionSkills
- Microsoft Excel
- Microsoft Word
- Oracle
- Sap (Novice)
- Outlook
- Teams
- Sales Force (novice)
- Monitor customer orders
- Prioritization
- Multitasking
- Shipping coordination
- International Shipping
- Team collaboration
- Customer service
- Time management
- Problem solving
Timeline
Community Service Volunteer
Schneider Electric
07.2011 - 01.2025
Order Management Specialist
Schneider Electric
05.2011 - 01.2025
Order Processing Specialist
Schneider Electric
01.2009 - 01.2010
Shipping and Receiving Manager
American Power Conversion
01.1996 - 05.2011
High School Diploma -
Chariho Regional High School
Similar Profiles
Abhishek SinhaAbhishek Sinha
R&D Manager at AVEVA Group PLC, A Schneider Electric, Schneider Electric SoftwareR&D Manager at AVEVA Group PLC, A Schneider Electric, Schneider Electric Software
Süleyman KEYKUBATSüleyman KEYKUBAT
R&D Mold and Project Executive at GÜNSAN ELECTRIC (SCHNEIDER ELECTRIC)R&D Mold and Project Executive at GÜNSAN ELECTRIC (SCHNEIDER ELECTRIC)
James CareyJames Carey
Lead Cooling Application Engineer at Schneider ElectricLead Cooling Application Engineer at Schneider Electric
JitendraKumar SharmaJitendraKumar Sharma
Senior General Manager -Industry Services,Gr India at Schneider ElectricSenior General Manager -Industry Services,Gr India at Schneider Electric
William RobinsonWilliam Robinson
Volunteer/Community Service Volunteer at ryse youth centerVolunteer/Community Service Volunteer at ryse youth center