Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haile Jones

Rochester,WA

Summary

Dynamic accounts payable professional with a proven track record at PepsiCo, excelling in credit and collections management. Adept at conflict resolution and optimizing financial processes, I enhance operational efficiency and customer satisfaction. Committed to accuracy in financial reporting and fostering positive client relationships through effective communication.

Overview

16
16
years of professional experience

Work History

Accounts Payable

PepsiCo
Tumwater, WA
03.2020 - Current
  • Collect and verify all financial information for accuracy in systems.
  • Schedule payments in advance to prevent late penalties.
  • Oversee accounts payable and receivable transactions for streamlined operations.
  • Resolve escalated billing disputes, enhancing customer satisfaction.
  • Create and validate invoices to ensure timely payments.
  • Mediate conflicts between job titles to diffuse tensions effectively.
  • Optimize organizational systems for payment collections, accounts payable/receivable, and recordkeeping.
  • Gather W9 and banking information to establish new suppliers for payment in system.

Member Service Representative

Twinstar Credit Union
Tumwater , WA
10.2014 - 06.2017
  • Optimized service delivery by maintaining up-to-date knowledge of internal processes and industry best practices.
  • Provided skilled team backup by mastering all internal systems and service role responsibilities.
  • Assisted large volumes of customers daily with a focus on satisfaction and positivity.
  • Developed in-depth product and service knowledge to deliver informed responses to customer inquiries.
  • Researched and resolved client conflicts swiftly to preserve key account relationships.

Manager

Cattywompus Antiques
Centralia , WA
01.2013 - 01.2014
  • Tagged merchandise for sales floor to enhance product visibility.
  • Assisted customers in locating products and verifying stock at alternate locations.
  • Maintained organized racks and shelves to improve store aesthetics and promote merchandise.
  • Responded to customer inquiries regarding sizing, accessories, and care instructions for products.

Assistant Store Manager

Kitchen Collection
Centralia , WA
07.2009 - 01.2013
  • Managed opening and closing procedures, recommending changes to improve daily efficiency.
  • Coached sales associates on product specifications and selling techniques, boosting customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and record revenue accurately.
  • Achieved expert level of product knowledge, serving as key resource for major sales negotiations.
  • Conducted interviews, hired, and trained staff to ensure compliance with company policies.
  • Resolved customer concerns collaboratively with management to enhance overall satisfaction ratings.

Education

Rochester High School
Rochester, WA
06.2009

Skills

Credit and collections management

  • Bookkeeping and recordkeeping
  • Financial reporting analysis
  • Data entry accuracy
  • Conflict resolution strategies
  • Payment reconciliation processes
  • Time management skills
  • Communication proficiency
  • Accounts payable auditing and coding
  • User account setup

Timeline

Accounts Payable

PepsiCo
03.2020 - Current

Member Service Representative

Twinstar Credit Union
10.2014 - 06.2017

Manager

Cattywompus Antiques
01.2013 - 01.2014

Assistant Store Manager

Kitchen Collection
07.2009 - 01.2013

Rochester High School

Similar Profiles

CREATE PROFILE
Haile Jones